Role: Sales Operations Coordinator

Location: London - Hybrid Working

Salary: Up to £30,000 + extensive benefits package

About Acora

We’ve been on a mission to improve end user satisfaction since the day we were founded over 25 years ago. As champions of premium experience-led IT services, it is who we are. We constantly challenge old assumptions and inherited wisdom, and demonstrate there are other, better ways to do things.

Our mission is to unleash the potential of people through amazing IT experiences.

Role Overview

As Sales Operations Coordinator you will be instrumental in supporting sales operations, optimising processes, and facilitating effective communication between sales representatives and various departments. The Sales Operations Coordinator will play a key role in ensuring smooth operations and contributing to the achievement of sales objectives.

Job Responsibilities

Assist in the implementation of sales processes and procedures to improve efficiency and effectiveness. Provide day-to-day support to sales representatives, addressing inquiries, and resolving issues promptly.
Develop an understanding of the various product offerings and pricing structures of main vendors and suppliers.
Request renewal and new business quotes from various distributors and vendors, ensuring costs provided are in line with Acora pricing agreements.
Produce customer-facing quotes as advised by the Sales team.
Submit deal registrations for various technologies on behalf of the Sales team.
Maintain accurate and up-to-date records in the Customer Relationship Management (CRM) system.
Serve as the primary administrator for the CRM system, overseeing user access, data integrity, and system maintenance. Provide training and support to sales teams on CRM usage and best practices.
Collaborate with cross-functional teams, including marketing, finance, and operations, to facilitate communication and coordination. Assist in the preparation of sales presentations and proposals as needed.
Support in completion of due diligence requests from customers.
Manage hardware and software renewals on behalf of Acora. Keep an active record of all HW/SW renewals and communicate upcoming renewal dates to the Sales team on a fortnightly basis.

Key Skills, Knowledge & Experience

Previous experience in sales support, operations, or a similar role is preferred.
Proficiency in Microsoft Office suite; Word, Excel, Outlook
Strong analytical skills with the ability to interpret data and generate actionable insights.
Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
Detail-oriented with strong organisational and time management abilities.
Ability to work independently, prioritise tasks, and meet deadlines in a fast-paced environment.

Check out the link to our website to read more about us - https://acora.com/

What you need to do now . . .

If you would like to be considered for this position and want to be part of a growing & innovative company . . . Click "apply" now.

To be considered for this position, you must have full rights to work in the UK.

Equal Opportunities at Acora

Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need.

We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments.

Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team!

Acora - IT, Cyber & AI

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Sales Operations Coordinator