Description

Sr Director, Sales Operations

Summary

In partnership with the Senior Vice President of Operations and the leadership team, the Senior Director, Sales Operations will be responsible for leading and optimizing the sales operations function to drive revenue growth, operational efficiency, and strategic alignment across the organization. This role involves managing sales processes, systems, and tools, and ensuring that the sales team has the resources and support necessary to achieve its goals.

Job Description

Strategic Planning:

Develop and execute sales operations strategies that align with the company's overall business goals.
Collaborate with senior leadership to create and implement plans, forecasting, and establish performance metrics.

Process Optimization

Design, implement, and refine processes to improve efficiency and effectiveness.
Ensure processes are standardized and aligned with best practices.

Partner Relationship Management

Develop and maintain strong, strategic relationships with key partners.
Act as the primary relationship owner for distribution partners, addressing concerns, and inquiries.
Manage partnership agreements, including contract negotiations, renewals, and amendments.

Sales Technology And Tools Management

Oversee the selection, implementation, and management of sales process technologies and tools, including CRM systems.
Ensure the sales team is effectively trained on and utilizing these tools.

Performance Analysis And Reporting

Monitor and analyze performance metrics to identify trends, opportunities, and areas for improvement.
Prepare and present regular reports on performance, forecasts, and operational efficiency to senior management.

Cross-Functional Collaboration

Work closely with marketing, finance, and other departments to ensure alignment and support for sales initiatives.
Facilitate communication and collaboration between sales and other departments to address issues and drive results.

Change Management

Lead and manage change initiatives within the sales organization to adapt to evolving market conditions and company goals.
Communicate and drive adoption of new processes, tools, and strategies.

Operational Excellence

Oversee the optimization of business processes and workflows to enhance efficiency and productivity across the organization.
Implement performance metrics and key performance indicators (KPIs) to measure operational performance and identify areas for improvement.
Drive continuous improvement initiatives to streamline operations, reduce costs, and maximize resource utilization.

Req Number OPE-24-00003

Position Requirements

Qualifications

Bachelor’s degree in Business Administration, Sales, Marketing, or a related field; MBA or advanced degree preferred.
10+ years of experience in business operations, with a minimum of [5] years in a leadership role.
Proven track record of driving performance and operational efficiency.
Exceptional analytical and problem-solving skills.
Excellent communication, leadership, and interpersonal skills.
Ability to work collaboratively across departments and manage multiple priorities.
Strong business acumen and strategic thinking capabilities.

About the Organization For over 41 years, Advizex has helped businesses navigate the changing landscape of information technology (IT) to find the right solutions to achieve their business objectives. To create true business value our innovative solutions are designed to meet customers individual business needs. Our people bring deep technical expertise and real-world experience to develop lasting business relationships. Through our deep heritage built from Applications to Infrastructure are essential elements of our approach driving adoption of new innovative solutions. Today, it is the further integration of Applications and Infrastructure that unleashes the power of Software Designed IT Modernization and Cloud Computing with Security requirements as the under pinning of these focused solutions.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Advizex

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Sr. Director, Sales Operations