Community Sports Partners (CSP) is one of fastest-growing youth sports organizations in the GTA. We are entering a major phase of investment and expansion—and we're looking for a high-potential operations professional who wants to grow in a thriving and scaling organization. If you're looking to take on an engaging and challenging role with extreme growth potential, don't hesitate to apply.

This role is responsible for the day-to-day facility and business operations, staff leadership, community partnerships, and driving utilization and profitability across all CSP venues. The position requires a strong on-site presence, practical operational judgment, and the ability to streamline workforce and facility productivity.

Requirements

Facility Operations & Performance

Oversee daily operations across all managed facilities
Ensure facilities meet high standards of safety, cleanliness, presentation, and customer experience
Manage facility schedules, staffing plans, and daily operational workflows
Oversee maintenance planning, preventative maintenance schedules, repairs, and capital projects
Identify operational risks and implement solutions to minimize downtime and service disruption

Staff Leadership & Accountability

Manage teams and onsite facility staff
Set clear expectations, responsibilities, and performance standards
Provide regular on-site supervision, coaching, and performance feedback
Ensure staff compliance with safety protocols, operational procedures, and company standards
Build a culture of professionalism, ownership, and accountability at each facility

Facility Utilization, Rentals & Revenue Growth

Drive increased facility utilization by sourcing and securing new user groups, leagues, clubs, schools, and training providers
Act as the primary point of contact for facility rentals and partnerships
Identify underutilized time slots and proactively develop strategies to monetize them

Community & Partner Relationships

Develop and maintain strong relationships with schools, municipalities, community organizations, and local businesses
Represent the business as a professional, relationship-driven operator

Financial & Operational Oversight

Monitor facility-level P&Ls, usage reports, staffing costs, and maintenance expenses
Budgeting, forecasting, and cost-control initiatives
Provider operational input into the long-term capital planning and facility investment decisions

Systems, Processes & Continuous Improvement

Implement and maintain operational systems including checklists, maintenance logs, and reporting tools
Standardize operation procedures across facilities to ensure consistency and efficiency
Identify opportunities to improve workflows, reduce inefficiencies, and enhance the customer experience

Qualifications & Experience

3-5+ years of operations or facility management experience, ideally in sport, recreation, or multi-site environments
Proven experience managing staff and holding teams accountable in an on-site setting
Comfortable working evenings and weekends as required by facility schedules

Benefits

Compensation: Competitive based on skills and experience

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