Akia is a venture-backed startup founded by ex-Meta engineers. We are an AI-powered guest journey platform that solves challenges around having too much to do. By seamlessly integrating messaging and automation into existing workflows, Akia is the driving force behind relaxing vacations.

As our first Head of Revenue Operations, you'll own the infrastructure that powers our entire go-to-market engine. You'll work directly with sales, marketing, and client success leadership to build the systems, processes, and data foundation that drive predictable, scalable revenue growth.

What you'll be doing

Design and build our GTM infrastructure from the ground up — territory design, lead routing, enrichment workflows, and pipeline reporting
Own and administer our CRM (Salesforce) while evaluating and leading a potential migration to HubSpot
Build and maintain dashboards and reporting that give revenue leadership clear visibility into pipeline health, conversion rates, and forecasting
Partner with sales and marketing to design lead assignment rules, scoring models, and SLA frameworks
Identify and close gaps in our tech stack — evaluating, implementing, and integrating tools that increase team efficiency and data quality
Establish the data hygiene standards and processes that make our revenue reporting trustworthy

Who you are

You're passionate about AI and actively use it to work faster and smarter — you see it as a competitive advantage, not a novelty
You're outcome-driven — you don't measure success by what you built, but by the revenue impact it created
You thrive in ambiguity and get energized by building from zero rather than inheriting someone else's playbook
You're a strong communicator who can translate complex operational concepts for sales and executive audiences
You take ownership end-to-end — from identifying the problem to shipping the solution

What you should have

4-6+ years in Revenue Operations, Sales Operations, or a similar GTM operations role
Deep hands-on experience with Salesforce; HubSpot experience strongly preferred
Proven track record building GTM infrastructure — territory design, lead routing, enrichment, and pipeline management
Strong analytical skills with experience building reports and dashboards that drive decisions
Experience at a high-growth startup where you had to build while the plane was flying

Perks!

Paid Time Off
Health, Dental, Vision, Life benefits
401k Matching

Job Type: Full-time

Compensation: $130,000 – $155,000 base
Work Location: On-site, San Francisco, CA

Akia

New Jobs

Head of Revenue Operations