About Akrivia:

The Company Akrivia Automation Private Limited is a SaaS product-based company established in 2015. Akrivia is in the business of designing products to enable digital transformation efficiently and the products – Akrivia HCM, Facttwin, and Akrivia MHM provide visualization of various business processes for organizations and manufacturing plants to help to discover hidden problems. Akrivia HCM is a business-to-business human capital management system with end-to-end support. Akrivia operates in South East Asia, the Middle East, and the Americas. Our product is made available in more than 24 countries worldwide.

More at: www.akriviahcm.com

Role and Responsibilities

Set up and drive scalable systems and processes
Conduct analysis and reporting on sales, marketing, and customer success data
Own strategic initiatives within Sales / Marketing to set it up for growth and scale. Some of these projects overlap with other functions like Customer Success and Product.
Enable strategic business decisions
Drive capability-building initiatives for the sales team
Build expertise on Sales / Revenue ops, document the learnings, and mentor team members.
Responsible for maintaining CRM Systems including updates, enhancements, building reports and dashboards, workflows, and system security.
Responsible for creating CRM-related processes for data storage and automating data flows.
Increase sales productivity by simplifying processes and implementing sales automation on the CRM system while proactively eliminating any bottlenecks in the sales CRM process

On a day-to-day basis, the Director of Revenue Operations will,

Partner with the relevant teams (Sales / Marketing / Customer Success) to identify gaps in the process, recommend solutions for streamlining and implement the proposed improvements
Participate in the selection and implementation of technologies that can be used by the teams to increase efficiency and outcome
Establish and monitor key growth/revenue metrics. Serve as the key resource in all areas pertaining to data analysis, real-time dashboards, and ad-hoc reporting. Provide critical insights/reports to aid market segmentation, prioritization, headcount planning, sales targets, sales incentives, pricing analysis, board reporting, etc.
Build a framework for revenue forecasting across geographies and various levels of the sales org.
Monitor the progress and outcomes of strategic initiatives that you drive within the Sales / Marketing including those that overlap with other functions like Customer Success and Product.
Drive communication around long-term goals, challenges, and successes of the sales team
Serve as the connective tissue between Sales, Marketing, Customer Success, and other internal stakeholders, working to share knowledge, and "getting things done"
Build a long-term Sales Enablement roadmap that includes roles-specific tools, processes, and scalable, repeatable best practices. Regularly spend time with the sales team to understand the “field reality”
Roll out a comprehensive onboarding program through direct and third-party resources in tight collaboration with HR
Help create a development program for the sales team to ensure they have the skills, knowledge, processes, and tools required to increase velocity and conversion rates at each stage of the sales cycle. Coordinate with the Customer Success team to build capabilities along the same lines for customer satisfaction and retention.
Build an expertise and knowledge base pertaining to Sales / Revenue ops over time. Train and mentor the team members on the same
Responsible for maintaining CRM Systems including updates, enhancements, building reports and dashboards, workflows, and system security
Responsible for creating CRM-related processes for data storage and automating data flows.
Increase sales productivity by simplifying processes and implementing sales automation on the CRM system while proactively eliminating any bottlenecks in the sales CRM process

Location- Hyderabad and Visakhapatnam.

Akrivia Group of Companies

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Senior Manager - Revenue Operations