Description

Sales Operations Coordinator

Location: Hialeah, FL 33018

Department: Sales Admin

About All Florida Paper

All Florida Paper is a leading privately held distributor in the United States, which supplies over 8,000 products throughout 25 countries and across 10 key market sectors, including education, healthcare, and foodservice, lodging, supermarkets, janitorial/sanitation, export, and redistribution. By far, our most valuable asset is our employees, which is why for over 30 years they have been the primary focus of our resources.

Position Summary

We are seeking a highly organized, analytical, and detailed Sales Operations Coordinator to support our sales leadership team through reporting, CRM management, and accountability tracking. This position plays an important role in helping drive sales performance, improve follow-up, maintain sales territory planning tools, and provide leadership with actionable business insights. In this role, you will act as the liaison between sales representatives and management, ensure sales data accuracy, monitor pipeline health, and help drive accountability and visibility across the sales organization. This position is ideal for someone who enjoys working with data, systems, and people.

Key Responsibilities

Run reports to identify upselling opportunities, category gaps, and customer growth potential.
Maintain accurate CRM data and assist with opportunity lifecycle management.
Prepare scheduled and management requested reports for sales leadership.
Review inventory availability and assist with product substitutions
Monitor customer account activity to identify risks, trends, and growth opportunities.
Track sales opportunities, quotes, and pipeline progress while coordinating timely follow-up with sales representatives to support account growth.
Assist with account retention, reactivation, and business recovery efforts through reporting and operational support.
Audit sales activity logs, schedules, and planner tools for accuracy and completion.

Qualifications

Must be fully bilingual (English & Spanish)
1+ years of experience in sales support, sales operations, analytics, customer service, or administrative coordination preferred.
Must have intermediate Excel skills.
Excellent organizational skills with strong attention to detail.
Strong communication and interpersonal skills.
Ability to work effectively with sales representatives, sales managers, and internal departments.
Team-oriented mindset with the ability to build productive working relationships.
Ability to manage multiple priorities in a fast-paced environment.
Analytical thinker who is comfortable working with numbers, reports, and deadlines.

Ideal Candidate

Smart, dependable, and proactive
Comfortable holding others accountable professionally
Strong follow-up habits
Positive attitude and willingness to learn
Takes pride in accuracy and consistency

We have excellent benefits, which include:

Medical, Dental, and Vision insurance partially sponsored by the company.
Company-sponsored Life Insurance and Short-term disability coverage.
Company-sponsored employee events.
401K plan with company matching.
Paid Holidays.
PTO and Vacation.

All Florida Paper

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Sales Operations Coordinator