Hybrid role 3X a week in office in Elk Grove, CA; no remote capabilities

Position Summary

The Sales Operations Analyst is responsible for day-to-day activities that provide support and improve processes for the inside, field and national accounts sales teams. The Sales Ops Analyst is an expert communicator and collaborator, working closely with all areas of the company, and provides vital and timely information to a variety of team members. Speed, accuracy, and a keen understanding of ALLDATA, sales, support and marketing are paramount for this position. This role requires a desire to stay on the cutting edge of technology, research and present findings to help business goals, with emphasis on CRM.

Position Responsibilities- Other Duties May Be Assigned

Management, maintenance, onboarding and coaching of day-to-day sales tools specifically including CRM, Microsoft Dynamics, lead generation software, Act-On and more
Enhancements of day-to-day sales tools to further sales team goals
Compliance of data entry for pipeline and customer integrity
Perform list management operations including cleansing, segmentation, and tagging
Push out targeted non marketing campaigns to sales and support teams to support initiatives and target customers via data analytics
Territory management
Maintaining up-to-date, accurate, and complete data in the CRM system
Ad-hoc Reporting and analysis as requested
Use commission software to validate commission / incentive payouts based on commission plans and policies
Ticket queue environment experience to work at a fast pace resolving operational and policy related questions from sales, support, finance teams

Required

Position Requirements:

Bachelor’s degree (BA, BS) or equivalent experience, Business, Data Analysis, or Business preferred
Minimum 3 years in related fields
Experience working with customer relationship management systems
Experience with marketing automation software
Expertise using Microsoft Office applications, especially Excel, PowerPoint, and Word
Previous experience with inside sales administration, commission calculation and sales operations strongly desired
Experience with sales data collection and analysis
Advanced Excel capabilities. Extensive experience working with large data sets and validating data outputs/insights to ensure that stakeholders are provided accurate, actionable data.
Exceptional analytical and troubleshooting skills. Passion toward problem solving using data driven strategies.

The salary range for this position is $62,900 – $105,000. When extending an offer of employment, ALLDATA considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, company financials, as well as external market and organizational considerations. ALLDATA values and is committed to diversity, equity and inclusion.

ALLDATA

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Sales Operations Analyst