The Senior Director of Revenue Operations at Allego is responsible for ensuring the smooth and efficient functioning of the Sales and Marketing teams through effective processes, tools, and analytics. This role involves leadership, coordination, and management of various support functions including reporting, budgeting, forecasting, and systems development. This role also involves developing revenue strategies, managing sales operations, overseeing marketing operations, optimizing customer success, and utilizing data analytics for informed decision-making.

The Senior Director will act as a strategic advisor to the Chief Revenue Officer (CRO) and Sales Leadership team, ensuring integration with other functions such as Account Management, CI and Marketing to improve sales performance and outcomes.

Requirements

Key Responsibilities:

Process Design and Management:

Develop and implement end-to-end sales processes, policies, and operating procedures
Integrate sales processes seamlessly with upstream (Marketing) and downstream (Finance and Customer Success) functions
Reduce administrative burden on sales reps and managers systematically

Team Leadership:

Lead a team encompassing Sales Operations, Salesforce Administration, and Marketing Operations functions

Sales Intelligence:

Define, measure, and monitor key sales performance metrics
Provide data, analysis, and insights to CRO and Sales Management for improving performance
Deliver accurate sales forecasting to CRO and Executive Management

Business Planning:

Direct sales-related activities related to fiscal year planning, quota setting, budgeting, and business readiness processes
Manage global sales forecasting process and data for planning and budgeting
Implement Compensation Planning including plan development and analysis

Sales & Marketing Tools & Systems:

Select, implement, and maintain sales tools ensuring data integrity and accuracy
Manage systems including Salesforce.com, Marketo integrations, lead scoring, territory building, and reporting

Compliance:

Ensure compliance with financial, operational controls, and relevant regulatory requirements
Preferred Education: Bachelor's Degree or equivalent in Finance, Marketing, Sales, or a business-related field. MBA or equivalent preferred

Experience You Will Bring:

Minimum 7 years of experience in Sr. level roles within Revenue Operations or finance roles, preferably in SaaS-based technology companies

Skills & Competencies:

Proactive and entrepreneurial mindset
Strong understanding of sales and business roles and their interactions
Ability to collaborate and influence sales personnel and management
Expertise in Salesforce.com, Marketo, SQL/MQL flow, CPQ, lead scoring, and reporting
Proficient in process optimization and change management
Excellent communication and presentation skills
Additional Key Skills & Experience:
GTM planning and execution
Quota setting and compensation management
Revenue forecasting and budgeting
Sales and marketing alignment
Cross-functional leadership and collaboration
Customer lifecycle management
Sales technology and CRM expertise
Change management and adaptability
Strong communication and presentation skills

Culture and values:

Our core values, better known as Allego's Operating Principles, are at the heart of our business. They are the fabric of our culture and central to our approach to work, our customers and with each other. Take a look here!

Benefits

Allego offers a comprehensive and competitive benefits program that enables employees to choose the benefits that best fit their needs and the needs of their families. Full time new hires are eligible for most benefits on the first day of employment:

Medical/dental/vision
Unlimited vacation
Paid parental leave
Health Reimbursement Account (HRA)
Flexible Spending Account (FSA)
401(k) with matching
Short & long term disability, AD&D, life insurance

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Senior Director of Revenue Operations