Department purpose

Peerpoint is a pioneering business with a mission to change the way the legal industry works. Fast paced, global and growing, the Peerpoint business provides flexible resourcing solutions both into the firm and externally to clients to address a range of interim needs - access to specialist skills, support and leadership on managing major transactions or regulatory change projects, and additional capacity for rapid scaling. We offer a platform for self-directed consultant lawyers to work in new ways and progress their careers

Role purpose

A Peerpoint Operations Manager (Asia Pacific) is a critical role that sits at the juncture of the Peerpoint team and the firm’s business services teams to drive timely consultant onboarding, efficient placement operations with clients, robust financial management & commercials, compliance and ongoing operational process improvement. Globally reporting to Peerpoint’s Global Head of Operation, based in London, and regionally reporting to the Head of Peerpoint for Asia Pacific, this is a dynamic and diverse role, responsible for a wide range of activities and relationships, both internally within the Peerpoint team and the broader Firm and externally with clients and consultants.

Role and responsibilities (multi market – Singapore, Hong Kong & Australia)

Peerpoint consultant panel membership

Lead on all consultant onboarding activities, including panel membership set up, visa arrangements, pre-hire screening, local market regulatory compliance, and AOS policy compliance and mandatory training requirements
Manage the production and execution of consultant paperwork in the consultant onboarding and offboarding phases
Maintain relevant new joiner trackers and assist with ad hoc queries

Operational placement support

Liaise with the Peerpoint Global Contracts lead to manage the production and execution of all client and consultant engagement paperwork, including any negotiation of contract terms
Coordinate client onboarding and placement logistics for both the client and the Peerpoint lawyer at the point a new assignment is contracted on for a lawyer and client
Liaise with relevant Peerpoint teams and other A&O groups (including HR, Finance, IT Systems, and secretarial groups) to ensure smooth commencement of assignments
Manage timesheet systems and payment arrangements, according to the Peerpoint lawyers' engagement terms
Advise on regulatory considerations of cross-border or other complex placement arrangements, working with A&O’s Risk, Finance, Tax and Legal functions as appropriate

Commercial and financial management

Monitor Peerpoint lawyer timesheets, review and check invoices, oversee timely completion of accounts payable and payroll records, record and instruct Payroll and Finance teams on payments and salaries
Lead month end preparation, client billing processes, issuance of instructions to the Billing team and follow up on outstanding bills
Maintain invoice, payroll and timesheet trackers and assist with ad hoc queries

Compliance

Monitor legal and regulatory developments impacting the structure of Peerpoint’s engagements with consultants and, where necessary, balancing risks with proposed mitigations
Manage all other matters related to law society and local market regulatory compliance

Projects and Team Support

Assume lead roles in operational improvement projects and documentation of new processes to support Peerpoint’s global growth agenda
Actively share learnings and best practice with Operations colleagues in other Peerpoint markets

Key requirements

A high level of numeracy and very strong attention to detail
Excellent organizational skills, able to run processes to meet deadlines, prioritize and judge when to escalate
Strong written skills, able to draft formal documents (using standard templates and with guidance)
Process minded and confident to work with new technologies and systems, but also with the ability to think on your feet and flex processes and working approaches to adapt to exceptions as they arise
Strong communication skills, which will be called upon through interactions with a range of stakeholders, clients, consultants third parties suppliers, Peerpoint and AOS colleagues
A pragmatic, proactive, self-possessed, delivery-focused approach, whilst able to spot opportunities for improvement
Experience in business operations in a professional or financial services environment
A global mind-set and an inquisitive mind and enthusiasm for being part of a global growth business, motivated to contribute on different fronts, work as part of a broad team and to grasp new opportunities as they arise
Passion, enthusiasm, vision, creativity and confidence

ALLEN OVERY SHEARMAN STERLING LLP

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