5+ years of Microsoft Excel experience
Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
Experience with sales CRM tools such as Salesforce or similar software
Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Wifi is the foundation of the modern home. Without it, nothing works. eero, an Amazon company, is the first company to deliver a whole home WiFi experience using mesh technology, ensuring there isn’t a home layout or connected device we can’t handle. Fixing connectivity is, however, just the start. We’re working on the building blocks of the smart home by designing our own hardware, enabling it with powerful software, and tying it all together to the cloud.

The eero team is looking for a Finance & Revenue Operations Senior Analyst to manage activities within our quote to cash process.

What you’ll do

Understand the quote to cash process and maintain SOPs for credit, billing, and collections
Follow-up with customers and coordinate with key stakeholders to ensure credit, billing, and collection processes run smoothly
Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
Monitor high-risk accounts and ensure timely escalation of challenges to management
Continually look at ways to improve the experience for internal and external customers
Assist in streamlining and improving cash to quote process by identifying areas of improvement
Reconcile complex accounts and have excellent attention to detail
Assist with ad-hoc tasks related to finance or revenue operations

About the team
The Revenue Operations team manage the Order to Cash process for eero. The team goals are to:
To enhance processes and systems to drive efficiency, automation and control
To develop the Cash Management Treasury solutions for eero
To support the Partner Success and Order Management teams
To develop the Procurement solutions to drive savings and ensure purchasing controls are in place
To assess the Finance Technology solutions and support the enhancement, development and deployment of solutions to provide business insights and enhanced controls

We are open to hiring candidates to work out of one of the following locations:

Virtual Location - BRA

5+ years of finance, business management and sales operations experience
Experience working within a high-growth, technology company

Amazon Servicos de Varejo do Brasil Ltda.

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Revenue Operations Senior Analyst, eero