Lead Sales Training Strategy for $3+ Billion Innovator in Healthcare Talent Solutions

If you are a highly-motivated leader and transformational thinker seeking an opportunity where you can make a significant impact on sales training for a growing and evolving organization, we invite you to consider the role of Sr. Director of Sales Training for AMN Healthcare. These are just some of the advantages of joining us:

This is an exciting opportunity for a proven sales training leader to drive the direction of overall training strategy and make a direct impact at our thriving company and in the healthcare market as a whole. We’re looking for a professional who can implement a learning strategy, execute on a strategic vision and ensure our workforce has the training, tools and resources they need to be more effective in selling.
This is an exciting time to join us: we are growing tremendously, expanding our influence and looking for a leader who can take us to the next level by achieving our ambitious and integrated vision and goals for the future of all things related to sales training. In fact, this role marks the start of building out our world-class training organization for the Strategic Talent Solutions (STS) division and this role will be the first key hire in that initiative.
You will experience the satisfaction and fulfillment that comes with knowing that you are positively influencing the healthcare sector and the communities we serve.
You will enjoy the support of our inspirational executives and leadership group and a team-based approach to meeting and achieving goals.
Pivotal to your success will be your ability to establish credibility, build trusted relationships and create rapport with colleagues throughout all functions at AMN as well as with external contacts. Your accomplishments will be visible as you meet and exceed your goals and ensure the successful performance of AMN’s STS division.

Role Overview

Reporting directly to the Sr. Vice President of Sales, the Sr. Director of Sales Training will play an integral role in training the sales and account management teams across the Strategic Talent Solutions division in effective selling strategies and key client conversation topics to uncover cross-sell / up-sell opportunities. This role will create content, implement best practices and build a world-class sales training function for the division so we can be more effective in revenue capture.

This is a leadership role that will work collaboratively and strategically under minimal supervision as they lead the creation of the learning strategy and vision and seek alignment for that strategy. They will also be responsible for the readiness of cross- functional peers and leaders senior to their role. They actively provide strategy to the overall approach to training initiatives for all supported service lines and drive the larger AMN organization vision to life through learning & development experiences and support.

We’re looking for a talented visionary who can develop the “elevator pitch” for all of our products and solutions so we can be consistent amongst the organization for what our clients are hearing. This role won’t necessarily be client facing, but will play a key role in overall client satisfaction.

The sales team you will support is responsible for bringing in a significant portion of revenue and your efforts will support approximately 150 sales and account management professionals. Additionally, this role will also help develop a cohesive onboarding program for newcomers to the team.

Role Specifics

More specifically, your key duties and responsibilities will be to:

Lead and guide a team of internal and external learning managers and specialist level professionals in a dynamic environment.
Partner with cross-functional business leaders and key stakeholders to determine specific requirements for development.
Define and lead the strategic intake, prioritization, communication, and deployment process.
Work with our service line leadership teams, marketing teams, and other organizational influencers to lead the building of learning plans and consistent client-facing messaging and “story telling”.
Lead the planning of “what’s next” in learning at AMN and think beyond their current event.
Evaluate the hindsight of events and collect feedback from peers for senior leadership to continue the evolution of training and development of our customer-facing teams.
Liaise with key internal clients and business partners to translate business performance needs into learning and development solutions (e.g., instructor-led, management trainings, leadership development, product workshop)
Determine learner capabilities and learner needs by reviewing job requirements, experiencing the learner’s environment, connecting with learners and leaders closest to the role, and evaluating key metrics.
Responsible for consistent reporting and business updates to senior leadership surrounding all learning initiatives.
Connect with business partners to stay current on the needs of the business, and ensure needs are appropriately represented in learning plans.
Manage vendor relationships and ensure training program deadlines are met within the planned budget.
Meet on a regular cadence with designated peer groups across the organization, not limited to sales, sales operations, sales enablement, and marketing to drive precision in performance.
Provide end to end team vision and mission to shape employee performance and execution.
Stay current with learning and development industry trends and technology.
Collaborate with business partners, keeping them informed, influencing the right decisions for learners, and effectively addressing difficult issues.
Direct and adjust training initiatives at the enterprise level.
Host quarterly market reviews with his/her team to understand all field initiatives and their impact.
Participate in sales and account management immersion activities, which could include:
Sales presentations
Client solution design sessions
Learning observations with field sales and account management leaders

The Ideal Candidate

To be a strong fit for this opportunity you will have the following:

Bachelor's Degree with 7+ years of training and leadership experience is preferred.
5 years sales experience required with 2 years leading a sales team.
5 years of successful training experience with at least 2 years leading a sales training team.
Proven track record in leading facilitation teams and a functional understanding of adult learning concepts & technology.
Program/Project management and leadership experience.
Prior experience in technical training, training content development and/or product support required.
Must be able to communicate effectively with various types of management levels within the organization.
Experience with planning, organizing multiple and complex assignments and projects.
An energetic, motivating work ethic with the ability to cheer on a team to success.
Proficient with Adobe webinar platform, MS Office products including Word, PowerPoint and Excel.
Must be able to build presentations and rapid development materials in brand format.
The ability to develop and maintain excellent working relationships with all appropriate levels within and outside the organization including service line leadership, co-workers, and customer representatives.
The ability to demonstrate competency in both oral and written communication modes for internal and external personnel at all levels, especially in customer support product training program delivery areas of clients, prospects, and company.
The ability to work independently and in a team environment, to achieve personal and team goals and complete assignments within established time frames.
Positive and creative mindset and willing to be open to development from peers and leadership.
Demonstrate excellence in time management skills and follow up to ensure meeting on time deliverables.

Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation

AMN Healthcare is an EEO/AA/Disability/Protected Veteran Employer

We encourage minority and female applicants to apply

We value professionalism in everything we do – this includes the professional presence we project as we interact with internal and external customers.

AMN Healthcare

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