We are looking for a Sales Operations Specialist to support our business across the UK, France, Italy, and Spain.

The role focuses on order management, contract and customer coordination, sales data analysis, payment and expense processing, and cross-functional support for regional sales teams.

Key Responsibilities

Manage customer orders from order placement through delivery and fulfilment
Review contracts, customer information, pricing, and product details
Coordinate with customers and internal teams on order status, shipment schedules, and estimated delivery dates
Support sales teams across the UK, France, Italy, and Spain with daily operational matters
Track sales quotas, inventory, demand, and PSI data
Prepare sales forecasts, operational reports, and performance analyses
Monitor customer payments and coordinate with Finance on outstanding receivables
Review and process rebates, promotional expenses, credit notes, and other customer-related costs
Maintain accurate customer, contract, order, and product records
Identify operational issues and coordinate solutions with Sales, Finance, Supply Chain, Logistics, and Customer Service teams
Support process improvement and standardisation across regional markets

Requirements

Experience in sales operations, order management, customer operations, supply chain, finance operations, or a related function
Strong analytical and organisational skills
Experience working with orders, contracts, sales data, rebates, promotions, or payment follow-up is preferred
Good knowledge of Excel and business systems such as ERP, CRM, or order-management tools
Strong communication and coordination skills
Fluent English; French, Italian, or Spanish language skills are an advantage
Detail-oriented, structured, reliable, and able to manage multiple priorities
Comfortable working in an international and cross-functional environment

What We Offer

Exposure to multiple key European markets
Collaboration with international Sales, Finance, Supply Chain, and Operations teams
A varied role covering commercial, operational, and analytical responsibilities
Professional development opportunities in an international business environment

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Sales Operations Specialist – UK, France, Italy & Spain