Company Description

Appcast is the global leader in programmatic recruitment advertising technology and services. With advanced technology, unmatched market data and a team of the industry’s best recruitment marketers, Appcast’s technology and services manage job advertising annually for enterprise clients across industries. Headquartered in Lebanon, N.H. with offices in the U.S., Canada and Europe. Appcast is part of the Stepstone group, a leading digital recruitment platform that connects companies with the right talent and helps people find the right job.

Job Description

The Sales Operations Associate will provide essential support to our sales operations and Salesforce teams, ensuring the smooth execution of sales processes and contributing to the overall success of our sales organization. This position offers an excellent opportunity for career growth and development in the field of sales operations.

Job Responsibilities

Provide support on RFPs and InfoSecurity Questionnaires.
Account Cleaning & Maintenance.
Handle basic tickets and offer user support.
Support DealDesk: IO/IIO creation and closed-won paperwork review.
Support sales representatives with administrative tasks such as order processing, contract management, and customer inquiries.
Data Entry and Management:
- Accurately enter and maintain sales data in CRM systems (e.g., Salesforce) to ensure data integrity and completeness.
- Assist in generating reports and dashboards to track sales performance metrics, pipeline activity, and other key indicators.
- Conduct routine data audits to identify discrepancies and inconsistencies, and take corrective actions as needed.
Contribute to the development and maintenance of training materials, standard operating procedures, and knowledge base documentation.
Stay informed about industry trends, best practices, and emerging technologies related to sales operations, and share insights with the team.

Qualifications

Strong attention to detail and accuracy in data entry and management.
Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with colleagues at all levels.
Ability to prioritize tasks and meet deadlines in a fast-paced environment.
Proactive attitude with a willingness to learn and take on new responsibilities.
Familiarity with CRM systems (e.g., Salesforce) and sales enablement tools is a plus.

Education and Experience

Bachelor's degree in business administration, marketing, or a related field preferred.
Previous experience in sales support, customer service, or administrative roles is advantageous but not required.

Additional Information

Appcast recognized as one of Inc Magazine's "Best Workplaces" for 2021 & 2022!

We’re the best at what we do. We’re the global leader in programmatic recruitment advertising. With advanced technology, unmatched market data and a team of the industry’s best recruitment marketers.
We have an amazing culture driven by great people. Headquartered in Lebanon, N.H. with offices in the U.S., Canada and Europe, Appcast is part of the Stepstone group. To better understand our company culture, read Our Story and check out Working at Appcast on our website.
We take care of our employees. We're dedicated to creating an inviting environment where individuals from diverse backgrounds can thrive and develop. We believe in providing competitive compensation and comprehensive benefits, ensuring our team can support their loved ones and one another. We enjoy fostering a sense of community through dedicated employee networks, fun gatherings, delicious food, and even welcoming furry friends into our workspace. We live our values each day including volunteering and giving back to our communities.

Appcast is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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