Overview

Apptio, an IBM company, is the leading technology spend and value management software provider. Its AI-powered data insights empower leaders to make smarter financial and operational decisions. A pioneer and category leader in Technology Business Management (TBM) and FinOps, Apptio works with thousands of customers, partners, and community members worldwide. Visit www.apptio.com.

Us

Apptio is the business management system of record for hybrid IT. We transform the way IT runs its business and makes decisions. With our cloud-based applications, IT leaders manage, plan and optimize their technology investments across on-premises and cloud. With Apptio, IT leaders become strategic partners to the business by demonstrating value of IT investments, accelerate innovation and shift their technology investments from running the business to digital innovation. Hundreds of customers, including more than 50 percent of the Fortune 100, choose Apptio as their business system of record for hybrid IT.

You

We are seeking individuals with an eye for detail and the ability to excel when timelines are tight. You will work within our growing Sales Operations team to support the sales process of our sales organization. If you like the energy of a fast-paced sales team and love working in the details, you are the person we need.

We are looking to add a Sales Operations Analyst for our high-performing Sales Operations team. Ultimately, this role will become a first point of contact for the regional sales organization to support in all aspects of Apptio’s end-to-end internal sales processes. We look for each member of our Sales Operations team to become the primary subject-matter-expert supporting our sales team in overcoming sales process and customer challenges.

Responsibilities

Order Management

Work cross-functionally as an advisor with sales, legal, and accounting in the creative structuring process of sales orders.
Manage the internal approval process for complex orders.
Process, review and maintain data integrity of sales orders for completeness and accuracy per company guidelines.

Data Management & Analysis

Assist with ad hoc reporting requests for sales and leadership team.
Maintain Salesforce data cleanliness as our ultimate source of truth through execution of proactive review cadences, SFDC reporting and dashboard creation and monitoring.
Work collaboratively to own EMEA account hygiene on an ongoing basis.

Project Management & Enablement

Work with leadership and cross-functional groups to collaborate and implement on major sales-related projects.
Proactively search for areas to improve, streamline and scale using data, process, and systems analysis.
Document and enable sales reps on process changes, Salesforce.com, our quoting system and other sales tools used.

Qualifications

Basic Qualifications:

Minimum of 2-4 years experience in a Sales Operations, Deal Desk, or Finance role.
Strong Salesforce.com experience.
Execution experience with territory planning and similar sales-related projects.
Ability to learn new tools and applications quickly.
Demonstrating high-level problem-solving skills and analytical skills.
Strong attention to detail.
Inclined to work collaboratively with other departments.
Flexible work hours during peak demand.
Be able to work within a fast paced environment with the ability to manage multiple tasks at one time.

Preferred Qualifications

Hold a Bachelor Degree or higher degree from a University (or equivalent work experience).
Understanding of Quote to Cash procedures ideal.
A basic understanding of Finance and Revenue Recognition guidelines in deal structuring.
Previous experience working with sales at a SaaS based company.
Have a solid understanding of the sales process techniques and strategies.

Additional Information

Apptio benefits include private medical and dental care, life assurance, income protection and a generous pension contribution. We also offer 25 days annual leave and other soft benefits.

Apptio is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. Apptio will be the hiring entity. By proceeding with this application, you understand that Apptio will share your personal information with IBM and other IBM subsidiaries involved in your recruitment process, wherever these are located. For more Information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: link to IBM privacy statement

Apptio, an IBM Company

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