Training Specialist, Sales Operations

Sales & Administration

Date Posted: January 12, 2023

Training Specialist, Sales Operations – 1 Year Contract

HOME OFFICE – SALES CENTRE OF EXCELLENCE

TORONTO, ONTARIO

Truly making a difference is a rare thing. Our team members have this opportunity every single day. In this contract role as a Training Specialist at Arbor Memorial, you will build more than your resume.

In this role, you will be responsible for the onboarding and training of the branch administration team. You’ll have the opportunity to produce, review and edit learning curriculum, and create training resources to support Arbor’s exciting initiatives. You’ll be surrounded by caring colleagues and hands-on, experienced leaders with a well-established Canadian company. And your skills and knowledge will ultimately contribute to meaningful experiences for the families we serve. That’s incredibly fulfilling.

On our team, you can challenge yourself to be your best and find the professional opportunities you’re looking for to help you grow as an individual. If you want to go home at the end of the day knowing your efforts made a difference for someone, keep reading.

Our Home Office is located in the heart of Bloor West Village in Toronto, just steps away from Jane Subway station.

Working with Arbor means more than a competitive compensation package. We are invested in a culture of learning throughout our business and dedicated to providing health and wellness resources for all employees and their families. We also provide a robust pension plan to support your long-term financial planning and stability.

What you bring to the role:

Design, develop and deliver learning materials to support administration processes, including but not limited to job aids, check-lists, eLearning storyboards, facilitator guides, etc.
Work within the organization’s Learning Management System to maintain learning records, reports, evaluations and learning effectiveness.
Develop, organize and facilitate branch administrator training programs.
Conducts training need analysis for branch administrators through assessment surveys and meetings with management.
Monitors and assesses training effectiveness and provides performance feedback.
University Degree or College Diploma in Adult Education and/or related work experience.
Possess 2+ years’ experience in customer service and/or branch administration, with some experience in curriculum writing.

Email now to apply:

Human Resources

Email: HR@arbormemorial.com

Please quote “Training Specialist, Sales Operations” in the subject line.

About us:

At Arbor Memorial, your career can mean more. As compassionate partners in each unique experience of remembrance and celebration, our team is a community focused on families and loved ones. It's rewarding work that directly impacts the lives of others. Our caring approach carries through in the way we treat one another as teammates. Challenge yourself to grow in new directions and make your unique difference in ways that truly matter – join Arbor Memorial.

Arbor Memorial is an equal opportunity employer, dedicated to fostering a diverse culture of inclusivity and belonging that embraces the contribution of all team members.

We are committed to providing accessible and barrier-free employment practices and encourage all qualified candidates to apply.

If you are contacted for a job opportunity and require accommodation at any stage of the hiring process, please contact the Human Resources Department. Any information received relating to accommodation will be addressed confidentially.

Arbor Memorial Inc.

Arbor Memorial

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Training Specialist, Sales Operations