£24,000 to £27,000 per annum/pro rata dependent on experience

Part Time (Wednesday 9am to 5pm, Thursday 9am to 5pm and Friday 9am to 2pm)

Hixon, Stafford, Staffordshire | Permanent

We are an SME Specialist Engineering Solutions provider with a world class reputation for Smart Tech solution selling, to blue chip companies globally. We are currently seeking an enthusiastic, highly motivated individual to join our professional multi skilled team as a Sales Operations Coordinator.

This is an office based role in a modern, friendly, working environment. You will be working alongside our Sales Operations team supporting them with sales order processing functions.

Ideally you will have experience of working in a similar environment in a similar role. You will need strong PC skills including Microsoft Office. Inbound and outbound telephone communication will be a part of this job. A professional and confident telephone manner is essential.

We can offer a competitive salary and other benefits include a pension scheme, death in service benefit (payable after 6 months in employment) and we participate in the cycle to work scheme.

Job Summary

Order Processing

Receive and process ALL sales orders, enquiries and quotations for products.

Enter the order on to the computer and send the acknowledgement to the customer.

Raise works orders as required.

Originate delivery /dispatch notes

Liaise with carriers to collect and pick up

Produce invoices

Establish project details from customers.

Purchasing

Monitor stock levels

Raise purchase orders

Book delivered goods into stock

Update the Opera system with new products and pricing

Update pricelists with new products

Export /Import Processing

Dealing with export/import processing including import duty/ tariffs documentation and long term suppliers declaration form.

Accounts

Inform the accountant of any new customers, so that he can check for credit insurance, and set up the account on the Opera System.

Monthly Report

To record the progress of all inquiries and translate into a monthly report, including source of business trends, inquiries, future predicted sales and other reports as directed by the Commercial Manager.

Reports in quantity & monetary value to be supplied at the end of the month.

Customer Feedback (Liaise with the Quality Manager)

Reacting to customer feedback to maintain the companys policy to ensure customer satisfaction & continual improvement.

Liaising with the relevant staff members to report any complaints or issues with products.

Key Skills

Highly effective communication skills, confident and professional telephone manner.

Excellent IT skills.
Good planning and organisational skills.
Attention to detail Strong Data Inputting Skills.
Ability to meet tight customer delivery schedules.
Team player liaising with other departments e.g. marketing, purchasing, quality and sales.
Flexibility be flexible with other duties to suit business demands, e.g. to provide temporary cover for other duties during holidays etc.
Full UK Driving Licence (due to location of our offices).

All applications to include curriculum vitae and covering letter detailing why you are suitable for the role.

Strictly No Agencies

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