Sales Operations Manager & Project Planning

Description:

We are looking for a dynamic individual that likes the excitement of a growing business. As we launch a new technology relating to wireless and consumer products into; wireless network operators, national retailers, enterprise accounts, Fortune 500 companies, distributors, agents, resellers, dealers, automotive outlets, licensees throughout the US. We need likeminded individuals that want to grow with us. We are looking for someone with the experience, dedication, attitude, and commitment to be successful within our company.

About ATEL: We design, manufacture, and get products certified to launch on wireless network operators; products for 4G & 5G Mobile Broadband, Fixed Wireless Networks, IoT, Telematics, Smart-connected, Tablets, POS terminals, personal safety and security devices, UPS all under various brands including ATEL, ATRACS, and R3Di.

Duties:

Sales Operations:

Provide support to President and other VP’s.
Review sales transactions, support company functions and sales event coordination.
Plan and execute weekly, monthly, and QBR (quarterly business review) sales meetings.
Manage and execute an internal calendar of events, reports, meetings, etc. to ensure that deadlines are met, and the teams are maintaining continued progress.
Maintain KPI reports: sell-in, sell-through, distribution, e-comm, product launch plans, NPI, sample reports, demand plan, monthly reports and project planning tracker.
Plan and prepare necessary supporting elements to produce yearly budgets for all sales.
Research and document competitive products and services for reporting during QBR

Sales Planning and Analysis:

Assist in launching new business lines.
Cross-functional planning and management with sales team in the US and provide support to the HQ teams in China: supply chain, technical support, R&D engineering, marketing, finance, customer service, account management, operations and other supporting elements relating to executing the sale while bringing on new customers.
Plan and supervise individual account forecasts.
Analyze sales against budget, market share, trending account status and end-user pricing analysis, website, social analytics tracking.
Review sales performance, pricing strategy, pricing lifecycle with price erosion management, prepare sales reports with actuals vs budget and forecast.
Research competition and competitive positioning.
Customer Support:
Be the go-to person for the account communications related to sales operations supporting the sales team, marketing team for the customers.
Understand and manager customer profile on each accounts’ needs and deliver daily communications to facilitate sales processes.
Track and maintain account reserves in internal company database and process internal orders in accordance with commercial agreement terms and conditions.
Manage reserve accruals and disbursement approvals.
Review customer agreements to ensure contractual obligations are met.
Manage all arrangements for customer meetings, high-level executive presentations, proposals, RFI, RFQ, RFP execution, pricing models and all elements necessary to deliver new business plans to customers.
Facilitate and execute elements necessary to on-board new direct accounts and distributors.

Project Planning:

Help Manage and maintain the NPI document action items and send reminders of open action items to the teams to ensure continued progress.
Help manage the NPI assets, access to data and assets in the cloud necessary to launch products in compliance with the customers’ requirements.
Help manage packaging, product ID,s, sales brochure’s, data sheets and logistics preparation for new products and help to manage changes as products mature. Work with the logistics team at HQ in China to ensure all in-bound receiving guidelines are met.

Experience/Qualifications:

1 Bachelor’s degree or equivalent experience in related field with 5 years proven experience.

2 Sales operations, tech product understanding, administrative experience in related field, project management, business development, marketing, and sales analysis. Sales experience is a plus, OEM, carrier, retail, distribution, channel partner, or wholesale.

3 Candidate must be professional, accessible, nimble, eager to learn and flexible to the changing needs of the department, must work well in a team environment, capable of handling fast paced situations and adapts well to change.

4 Excellent customer service, verbal and written communication skills, quality commitment, strong interpersonal skills, research, and business management.

5 Supply chain management experience a plus along with an attention to detail and a high degree of accuracy. Operational management, sales business development and order processing.

6 Must be proficient in the Microsoft Office suite of tools including Excel, Word, Power Point, Outlook, Teams, Zoom, Sales Force, Slack, Apple OS, Apple Mac, Android OS, CRM, email campaign, contact manager and P&L format / review. Experience in producing budgets and financial modeling.

7 Positive attitude and a pleasant customer service experience, a great work ethic and the ability to multi-task while remaining detail oriented, organized, and punctual.

8 Marketing and Promotion Support is a plus along with an attention to detail and a high degree of accuracy. LinkedIn marketing experience is a plus.

Requirements:

Expertise - Sales Operations Administration, Sales, Logistics, Office Management, Supply Chain Management, Business Development, Sales Development, Channel Marketing, Product Planning, Forecasting, Price Modeling, Device Roadmap Planning, RFP Management, RFQ Management, Contract Negotiation / Preferred Industry Experience in: Consumer Electronics, Wireless or Telecommunications, Manufacturing / OEM, Wireless Operator.

Education - Bachelor’s degree, 5 years in like industry, Wireless experience, Consumer products & PMP is a plus.

Travel - Up to 15%

Job Type - Full Time in office 80% or 20 days in office per month

Locale - Newport Beach, CA

Preferred Language - Excellent American English.

Internal Details:

Hiring & Reporting - President, (Rayford Higginbotham)

Pay Grade- Range - $70-90K base salary pending qualifications + $30K sales commission based on KPI’s achieved with QBR

Benefits- Comprehensive health, vision and dental insurance / retirement, life insurance and vacation package, 401K

Approving Manager- President & SVP of Sales

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience level:

5 years

Schedule:

Monday to Friday

Ability to commute/relocate:

Newport Beach, CA 92660: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

Technical support: 5 years (Preferred)

Work Location: In person

Asiatelco Technologies Inc

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Sales Operations Manager & Project Planning