Sales Operations Supervisor

Eliot, ME

Atlantic Aqua Farms is a successful and growing mussel and oyster aquaculture business. Committed to customer service and quality products for 35 years, Atlantic Aqua Farms is North America’s number one grower and processor of the widely recognized, high quality Prince Edward Island Mussels, under the brand name Canadian Cove. The company also farms some of the finest quality Oysters, with such brands as Barstool Cocktails, Sweet Island Kiss, Naked Islanders, and Chappell Creek. Atlantic Aqua Farms continues to expand farming and processing operations with its ongoing acquisition activities in Canada and the USA.

Position Overview:

We are seeking a highly organized and results-driven Sales Operations Supervisor to support and enhance our sales team's effectiveness. This role will oversee key operational processes, ensure data accuracy, manage reporting and analytics, and drive the implementation of tools and best practices that optimize sales performance. The ideal candidate is both detail-oriented and strategic, with strong leadership and analytical skills.

Responsibilities:

Lead and supervise the daily activities of the sales operations team, ensuring efficient support for inside sales and account management functions
Manage CRM system, including data quality, pipeline accuracy, and user adoption
Develop and maintain standardized sales reporting to provide insights into team performance, KPIs, and forecasting
Partner with sales leadership to support territory planning, target setting and performance tracking
Drive process improvements across lead management, order processing, pricing approvals, and customer service
Collaborate with cross-functional teams (Marketing, Farm, Finance, Distribution, IT) to align initiatives and share critical business insights
Support onboarding and continuous training of sales reps on processes, tools, and best practices
Ensure continuity of service by supporting account coverage for inside sales during scheduled time off

Qualifications:

Bachelor's degree in Business Administration or a related field
3–5 years of experience in sales operations, business analytics, or sales support, with 1–2 years in a supervisory or team lead capacity
Experience in seafood industry would be beneficial but not critical
Proficiency with CRM platforms and analytics tools (e.g., Excel, Power BI, Tableau)
Strong project management skills and the ability to lead cross-functional initiatives
Excellent communication and interpersonal skills, with a customer-first mindset
Detail-oriented with strong analytical and problem-solving abilities

Candidates interested in applying for this position are encouraged to submit their resume to jobs@atlanticaquafarms.com. Only those applicants chosen for an interview will be contacted.

Job Type: Full-time

Schedule:

Day shift

Experience:

sales operations: 3 years (Preferred)

Language:

English (Required)

Ability to Commute:

Eliot, ME 03903 (Required)

Work Location: In person

Atlantic Aqua Farms

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Sales Operations Supervisor