The Sales Operations Manager is responsible for facilitating the operational success of the Commercial team. This includes managing contracts and workflow, maintaining the customer relationship management (CRM) database and related reporting, maintaining marketing and contract content libraries, serving as a coordinator on Commercial departments operations, supporting client needs, and facilitating the development of proposals and other deliverables.

This candidate is passionate about the future of healthcare, and the position requires a high degree of organization with the ability to engage with colleagues across departments and at all levels of the organization, including senior leadership, to support the Commercial department's systems, processes, and pursuits.

Key Responsibilities

Facilitate sales team in meeting bookings goals by supporting opportunities as needed.
Conduct daily and weekly monitoring of business opportunities according to a defined methodology, taking responsibility for data integrity and continuously improving efficiency and workflow.
Conduct research on topics of interest that advance Aural Analytics' business and mission, including market opportunities, digital biomarkers and areas of innovation across predefined therapeutic areas, and competitor and partner analyses.
Coordinate, and manage Salesforce database administration and change requests; enact changes and data uploads; support end-user training.
Support Aural Analytics's sales function to ensure that the CRM database and pipeline of opportunities are reviewed regularly, forecast accurately, and that opportunity-related information is up to date in the CRM system.
Support routine and ad-hocB.D. reporting and meetings
Monitor potential opportunities, update go/no-go reporting and ongoing project status
Support commercial proposal development, contract negotiations, and legal counseling; perform quality-control editing and proofreading
Help maintain proposal content library so that documentation and learnings are captured for future use
Facilitate cross-functional proposal collaboration and help monitor progress to meet deadlines
Serve as point of contact for subcontractors and teammates, including preparing and compiling data calls and other materials
Other duties as assigned

Experience

CRM Salesforce experience - min. 2-3 years
2-4 years experience in sales or sales ops, preferably in clinical research, management consulting, or healthcare
Highly organized, strong work ethic, diligent and proactive
Strong collaborative and cross-functional leadership skills
Comfortable with cloud-based technology, Google Drive, and Microsoft suite
Excellent verbal and written communications skills
Preference Greater PHX area or L.A., CA

Education

Min. Bachelor's degree

We do not sponsor H1B Visas. Candidates must be eligible to work in the U.S. or Canada.

Aural Analytics, Inc.

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Sales Operations Manager