Company Description

Who is Authenticx?

Authenticx is on a mission to help humans understand humans. Our platform is the new standard for humanizing customer interaction data at scale. We do this by channeling our passion and talent into helping health care leaders listen to their conversational data in a way that delivers value to the enterprise.

What do we offer our team members?

A culture based on our core values of Authenticity, Courage and Having Fun
A collaborative environment that supports your personal and professional development
Remote/virtual working flexibility
Free health insurance options
Comprehensive benefits - medical, vision, dental, life, and disability insurance
HSA and FSA plans
401(K)
Unlimited vacation time
Generous paid holidays, sick leave, and parental leave
Perks at Work membership for discounts on shopping, travel and much more

Job Description

As the Revenue Operations Analyst at Authenticx, you will partner with our Sales and Marketing teams to drive strategy and growth by managing revenue applications (e.g., HubSpot CRM) and providing data driven insights and recommendations.

In this role, you will have an opportunity to work with a dataset of over 20,000 customers and uncover insights and build tools to help our teams optimize our relationships with our customers and outreach to prospects. You will have the opportunity to drive and build data reports & tools that let us measure, optimize, and scale our sales and marketing activity.

Responsibilities

Own the HubSpot CRM data and analytical domains and proactively make recommendations based on data.
Create reports, dashboards, and analytics to help track key performance indicators (KPIs), integrated across Finance, Sales, and Marketing, and Account Management, to ensure that business processes and systems are generating accurate data.
Manage the data to unlock growth opportunities, deliver ongoing analysis to guide sales funnel optimizations, increase sales efficiency, drive client renewals, and help bring transparency to the performance of our business.
Promote data integrity through duplicate management and filling data gaps.
Champion the use of technology, tools, and processes to maintain the source(s) of truth of our HubSpot data.
Utilize and demonstrate analytical, reporting, data management, dashboard creation, and business intelligence skills.

Qualifications

Our ideal Revenue Operations Analyst will posses the following qualifications.

Bachelor's degree in Business or other relevant fields preferred
1 - 2 years of experience in a Sales/Revenue Operations Analyst role or similar position
Experience supporting enterprise SaaS sales and marketing teams
Superior technical skills with CRMs (HubSpot preferred), MS Excel, MS PowerPoint, and report building and data visualization tools
CRM administrator experience preferred
Strong math/analytical skills with ability to interpret data
High level of attention to detail - ensuring data integrity is critical for this role
Experience documenting policies or procedures

Additional Information

This is a hybrid position consisting of both on-site and remote/virtual work.
Candidates must live in/near the Greater Indianapolis area and be willing and able to work from our Indianapolis office 2 days per week.
Candidates must be authorized to legally work in the USA without requiring employment visa sponsorship now or in the future.

Authenticx

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Revenue Operations Analyst (SaaS Sales)