Description

The Business Operations Project Manager coordinates and leads projects for IT department. Must reside within New England or New York.

Essential Functions

Regular and reliable attendance is an essential function of this position.

IT Department Project Management Duties

Asset Management: Manage the procurement and tracking of IT assets via AirTable and Asset Tiger systems
Account Auditing: Perform regular audits in coordination with HR to ensure the deactivation of accounts for terminated employees, including Microsoft, Adobe, and Vonage services Vendor
Liaison: Act as the primary liaison with our IT service provider, ThinkTech, to prioritize tasks and achieve timely resolutions as well as plan new IT initiatives
Set priority for ongoing work, maintain action log, maintain meeting agendas and minutes, conduct follow-ups and facilitate communication between IT and all corporate department
Primary liaison with enterprise-wide service vendors; ei., Printer, Internet, Fax
Documentation and Communication: Keep a detailed action log, prepare meeting agendas, record minutes, and ensure clear communication enterprise-wide of IT issues and modifications
Lead calls with IT partner, provide IT updates on Development calls and other ad-hoc meetings to support Enterprise Operations
Vonage Administration: Add new lines as needed, remove termed employees, and assist staff in trouble shooting issues
SharePoint Administration: Oversee the maintenance of the IT SharePoint site
Training Initiatives: Spearhead the monthly IT Training Series to enhance staff's skills and knowledge of Microsoft-suite, enterprise-wide

Education And Experience

College degree preferred
3+ years in an operational capacity within the health services or insurance industry
Proven track record of project leadership and management
Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, SharePoint), Adobe, and Teams
Demonstrated experience in collaborating with cross-functional teams
Experienced in developing and managing complex projects through their life cycle

Additional Requirements

Employees in this role are considered essential workers as part of the critical infrastructure.
No prior criminal history.

Disclaimer

Please note this job description is not designed to cover or contain an exhaustive list of all expectations,

duties or responsibilities that are required of the employee for this job; employees may be required to

perform additional functions. The company reserves the right to revise the job description at any time.

The employee must be able to perform the essential functions of the position satisfactorily. If requested,

reasonable accommodations may be made to enable individuals with disabilities to perform the essential

functions of their job, absent an undue hardship.

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