Position: Fulfillment Service Representative – Business Support (Sales Operations)
Education: High School Diploma or GED equivalent; College or University certificate or degree preferred

Position Description:

Automotive Refinish Technologies (ART) is a subsidiary of BASF Canada distributing wholesale automotive and industrial paint coatings products to Auto Body Collision Repair Shops and Light Industrial Manufacturers.

The ideal candidate will have both Sales and Operations experience with sustained success as well as experience in automotive after-market distribution. We are seeking an individual that is has a positive can-do attitude, is reliable, highly motivated, hands-on, versatile, flexible and accountable with a people-oriented personality and customer-first mindset.

Core responsibilities:

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Provide customer in-field support for vendor managed inventory, order processing, trouble-shooting and inventory maintenance.

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Colour scanning of vehicles as required.

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Assist as required / scheduled at the Fulfillment Centre for day-to-day sales facilitation activities: Customer Service, Customer Order Fulfillment, Customer Order Delivery, Inventory Control: Order; Pick/Pack; Accounts Receivable, Business Administration; Housekeeping and Health & Safety.

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Provide customer support as part of centralized telephone customer service centre.

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Set example for working safely, diligently, efficiently and effectively.

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Ensure adherence to company policies, procedures and applicable government regulations.

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Proficiently participate in all aspects of customer service to ensure internal and external customer

satisfaction to business objective Key Performance Indicators (KPIs).

Required Skills / Experience:

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Professional, Positive, Determined, Customer-Centric, Hands-On, Can-Do Attitude.

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An acceptable Driver’s Abstract is a condition of employment for hire and post hire.

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Excellence in organization, time management and communication skills.

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Forklift Experience with active license preferred. Will train for specific Branch Lift Equipment.

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Physically capable. Ability to Lift 50lbs.

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Working knowledge of Microsoft Excel and Word. Excellent Math Skills.

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Ability to work effectively under pressure to meet time-sensitive deadlines.

We offer a competitive salary, benefits, incentive plan and development opportunities for the candidate with the right experience, fit and/or potential.

Please note that the position will remain open until it is filled and only candidates selected for interviews will be contacted.

Application Deadline: 2020-11-30

Job Type: Full-time

Salary: $45,000.00-$50,000.00 per year

Benefits:

Dental care
Employee assistance program
Extended health care
On-site parking
RRSP match

Schedule:

8 hour shift
Day shift
Monday to Friday
No weekends

Supplemental pay types:

Bonus pay

COVID-19 considerations:
We provide PPE and have safe work guidelines and protocols.

Experience:

Distribution Sales / Operations: 1 year (Preferred)

Work remotely:

YES_OCCASIONALLY

Automotive Refinish Technologies

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Fulfillment Service Representative - Business Support (Sales Operations)