Description:

Local to our Chicago, IL or Frisco, TX office preferred

As the nation’s premier distributor of next generation technologies, AVANT Communications has the resources and relationships needed to successfully navigate the ever-changing world of communications and IT infrastructure. From complex cloud design to global wide-area network deployments, we empower our partners and clients with access to the global marketplace of Cloud, Colocation and Telecom service providers.

Summary

Our Sales Operations Admin will be dedicated to ensuring our Sales Opportunities are fully reviewed and verified in adherence with our Sales Booking Guidelines. You will bring a passion for efficiency, precision and problem solving! Reporting directly to our Sales Operations Manager, this is a fantastic opportunity for the right candidate to accelerate their career progression within a high-energy tech-centric firm.

Department : Sales Operations

Reporting To : Sales Operations Manager

Essential Functions

Review, verify and enter contractual data into sales opportunities in Salesforce Lightening for all signed sales orders, in adherence with our Sales Booking Guidelines
Manage inbound queue of signed sales orders in Outlook and Salesforce
Play a critical role helping bring Vendors, Customers and Sales Reps together to help them reconcile any booking related inquiries
Act as liaison for internal sales teams to answer any questions on the booking process or way data has been entered
Ensure utmost accuracy and timeliness when it comes to entering data into Sales Opportunities
Ensuring compliance with, and timely completion of, our month end routines
Assist Sales Operations Manager with monthly reporting on booked sales for Channel Managers, Sales VP’s, partners, and other stakeholders
Create, update and audit various ad-hoc sales reports in Salesforce Lightning for finance and regional sales teams upon request
Assist with new Partner onboarding, ensuring they comply with our onboarding requirements

Requirements:

Bachelor’s degree
1-3 years of relevant work-based experience
Confident Microsoft Excel skills: demonstrating a consistently clean and logical presentation of results achieved through accurate data manipulation, leveraging Pivot Tables and formulas
Experience with Data Entry
Experience with Salesforce– not essential, but advantageous
Experience managing customer and other stakeholder expectations
Experience raising and resolving transactional disputes and an aptitude for identifying and resolving the root causes
Confident and comfortable communicator, in person, via telephone or email
Proven ability to prioritize and communicate effectively when managing larger volumes of data, and demonstrate the ownership and pride required to turn around quality results, even when time is limited
A natural curiosity and desire to problem solve; taking professional pride and pleasure in efficiently processing large volumes of disparate data to deliver uniform results
A team player with a can-do attitude and a passion for accuracy and integrity

Experience

Undergraduate degree preferred
2-3 years’ experience
Proven success in consistently achieving goals as ICM or similar work experience
Can demonstrate expertise in ICM job responsibilities or similar work experience

Disclosure

The information contained in this job description is intended to convey information about the essential functions and requirements of the position. It is not an exhaustive list of the skills, efforts, duties, responsibilities or working conditions associated with the opportunity. In addition, the employee should be able to communicate effectively and in a constructive manner with management, peers, and coworkers.

Avant Communications LLC

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Sales Operations Administrator