OVERVIEW: Axiom Space is the commercial leader in human spaceflight and on-orbit research & manufacturing services. Our team of experts is guided by the vision of a thriving home in space that benefits every human, everywhere. Axiom provides unprecedented access to the International Space Station (ISS) today through human spaceflight missions and is simultaneously building and operating the ISS’s successor – the world’s first international commercial space station. Our mission-driven team is seeking a bold and dynamic Revenue Operations Manager to maintain the company’s enormous vision.

SUMMARY: The Revenue Operations Manager reports to the Director of Revenue Operations and is responsible for overseeing the revenue operations team.

Note: Proof of COVID – 19 vaccination status (vaccination card) will be required for employment otherwise a request for medical or religious accommodation is necessary

DUTIES & RESPONSIBILITIES

Become on expert on Axiom Space’s offerings and capabilities and develop a means to stay up to date in the rapidly changing environment
Set goals for the Revenue Operations team and build strategies and project plans to accomplish the goals.
Partner with other Revenue team leadership to define product offerings, as well as to providing feedback on product offerings learned during agreement negotiations or operational phases
Work with cross-functional groups to ensure that agreements are structured in a way that revenue will be recognized properly while addressing the concerns of the internal stakeholders
Develops and refines processes around the execution of deals, including contract negotiations, internal approval of deals, contract flow down, invoicing, and others.
Partner with other Revenue team leadership to ensure an efficient revenue process is developed, improved upon, and maintained
Coaches, develops, and manages a team, growing the team as necessary to meet the increasing needs of the revenue department
Prepare weekly analytics for the Director of Revenue Operations
Serve as a back-up for team members as needed
Flexibility to work across multiple time zones, sometimes with short notice

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

“This position has been posted at multiple levels. Depending on the candidate's experience, requirements, and business needs, we reserve the right to consider candidates at any level for which this position has been advertised.”

Education & Experience

10+ yrs experience, preferably in aerospace/defense business development, customer support, sales, or marketing.
3+ yrs experience in a sales or business management role, including experience with ROMs, proposals, contract negotiations
3+ yrs experience managing teams with a cross-functional focus
Bachelor’s Degree; marketing/business concentrations preferred
Experience in aerospace, marketing, and/or sales is preferred.

Essential Functions

Work Environment: Generally, an office environment, but can involve inside or outside work depending on the task.

Requirements

Must be able to complete a U.S. government background investigation.

Management has the prerogative to select at any level for which the position is advertised.

Proof of U.S. Citizenship or US Permanent Residency is a requirement for this position.

Physical Requirements

Work may involve sitting or standing for extended periods (90% of the time). May require lifting and carrying up to 25 lbs. (5% of the time).

Equipment and Machines

Standard office equipment (PC, telephone, printer, etc.).

Skills

Highly organized and detail oriented; able to juggle, prioritize, and keep track of multiple tasks and projects
Ability to multi-task, work independently with minimal supervision, and make and communicate the rationale behind key decisions in a constantly evolving fast-paced work environment
Ability to thrive in ambiguity, creating order out of chaos as many times as necessary
Strong project and time management skills with a high level of intuition and judgment
Must have a “can do” attitude – no job is too big or small, problem solver
Ability to take on ownership of projects ad hoc and drive them from beginning to end
Excellent written and verbal communication skills
Self-motivated and proactive; creative mind with an ability to suggest improvements
Self-assured and energetic self-starter; proactive about learning and motivated to take on additional responsibilities over time
Strong interpersonal skills, including the ability to integrate quickly into a small team and represent the company with integrity
Professional, confident, driven, and dynamic
Passionate about creating an inclusive workplace where people from different backgrounds can succeed

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics

Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity

Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods

Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources

Teamwork - Eager and able to work in a collaborative and cross-disciplinary fashion in a fast-paced, dynamic and deadline-oriented environment

Axiom Space is proud to be an equal opportunity employer. Axiom Space does not discriminate on the basis of race, regional color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with disability, or other applicable legally protected characteristics.

AXIOM SPACE INC

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Revenue Operations Manager