Director, Sales Operations Support

Location: Aventura, FL (Current Hybrid: In-Office: Monday – Thursday, Remote Friday)

Compensation: $120k base salary + 15% bonus

About Balfour & Co.

Balfour & Co. is one of the world’s leading Collegiate and High School commencement services companies, offering innovative, personalized products like class jewelry, yearbooks, regalia, school uniforms and photography. With brands such as Balfour®, GradImages®, ArtCarved®, and more, we’ve been helping students celebrate life’s most meaningful moments since 1913. Operating across North America with over 4,000 team members, we continue to set the standard for quality and service.

POSITION OVERVIEW:

The Director, Sales Operations Support position is focused on developing strategies and process to collaborate with internal and external stakeholders and develop programs that will support activity among all business products including product launches, training, branding initiatives, and sales events. Approximately one half time spent developing, procuring, or leading sales training for sales representatives and tracking activities to maximize sales growth.

Essential POSITION Functions:

Supports development of processes, policies, and strategies to enable Sales team success and profitable growth.

Leads regular written and verbal communication of sales strategies, priorities and company guidelines.

Overseas RFP process and direct report. Ensures RFPs are completed in a timely manner and are developed to deliver profitable wins

Synthesize data from many places to enable analysis and provide business insights

Collaborates with other functions (Marketing, Finance, Manufacturing).

Participate in pre and post sales presentations and support customer on-boarding as required.

EDUCATION/EXPERIENCE:

Bachelor’s degree in business related field required.

5-8 years’ experience in a fast-paced manufacturing and sales company in education support.

CPG experience (any category) or consulting experience.

Ability and experience working with a large field-based Sales Team.

Experience working with internal Sales (employees) and 3rd party Sales.

Experience developing and delivering sales presentations.

experience working in a business that is heavily contracted and regularly requires contract renewals.

Core skills include leadership, customer relations, ability to prioritize, multi-task, and execute projects cross-functionally.

Aptitude to learn new data systems and processes

Spanish speaking a plus, not required.

Limited travel required (less than 25%)

Balfour & Co. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Balfour & Co

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Director, Sales Operations Support