Your mission

You will work cross-functionally and partner with Sales, Product, Marketing and Operations to deliver outstanding customer experiences.
You will own the implementation of workflows and automations in CRM and a No-Code Automation Tool.
You will support our Marketing Team with managing campaigns in our CRM Tool.
You will together with our Product and Sales Team discuss new processes and take care of their implementation. Additionally, you will improve existing manual processes with automations.
You will create performance reports and dashboards for our partners platforms.
You will actively work on reducing user churn and ensure a high customer satisfaction.

Your profile

Must-have: you are fluent in German and English (writing and speaking). Any additional language is a plus.
You hold a Bachelor's or Master’s degree and have prior experience in working with CRMs (such as HubSpot) in a tech company or startup.
You can work with Excel functions on an advanced level. Experience with any no-code tools (such as make.com) or SQL knowledge is a big plus.
You listen carefully and are a strong problem solver, who anticipates problems before they arise.
You like taking over responsibility and working collaboratively.
You are passionate about FinTech and Banxware’s mission to support the real economy - small and medium-sized businesses - with instant financing.

Our offer

An attractive salary.
Participation in our virtual Share Options Program.
You'll get to work closely with our founders and a team of seasoned industry experts with a rich network.
The tools you need to do your job: your choice of laptop, productivity software and desk set-up.
By joining us as an early employee, you will have unrivalled autonomy and ownership at Banxware.

You belong with us

We are currently a team of more than 50 employees from over 20 nations and are big fans of diversity. At Banxware, everyone is accepted, included and celebrated, regardless of sexual orientation, cultural background, gender, religion, physical abilities or lack of any of these.
We actively encourage women to apply: Our co-founder Miriam is a role model in this regard.

Place of work

Banxware