The Sales Operations Manager is an important member of the Demand Activation Team and helps to drive sales performance and profit objectives for Private Label and Exclusive Brands. This role supports the frontline sales teams to sell more efficiently and effectively by providing strategic direction and reducing friction in the sales process. To do this, sales ops fulfils both strategic and tactical functions.

Responsibilities

Health and Safety

Lead and role model a culture of zero harm through effective risk management and consultation with the team regarding all health and safety matters
Ensure personal safety and the safety of others by complying with all safe work practices, policies, procedures and instructions
Provide adequate training and induction processes to all team members on key safety principles
Ensure compliance with federal, state and local laws regarding health and safety in the workplace

Private Label Brand Strategy

Provide insights to Brand Managers to support Brand Strategy and GTM plans.
Ensure measurement in place and delivered monthly to track Private Label and Exclusive Brand performance.
Input in Annual Brand Planning and Budget Process.
Provide insights for Quarterly Brand Reviews.

Demand Activation Sales Team Support

Organizing data and generating deep customer insights to enhance sales force productivity and effectiveness.
Supporting the sales team with key planning and operations tasks to support the overall objective of the business
Attainment planning through effective goal setting, designing sales incentives to drive business objectives and territory analysis & definition for sales maximum effectiveness
Monitoring and analyzing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring the accuracy of sales forecasts
Ensuring sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency
Supporting the coordination of key customer Trade Show circuit, ensuring team attendance, activations run and measured, and leads are captured and actioned.

Qualifications

Diploma/degree in Commerce, Marketing, Business Administration or a related field and 5+ years experience in similar role.

Bapcor Limited

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Sales Operations Manager