Sales Operations Manager

Remote Work from Anywhere

Full Time Position

Company Description

BaseCap is a high growth enterprise SaaS company currently expanding in the Mortgage space.

BaseCap software offers both mortgage quality control and continuous audit use cases to clients. The software touches both business and technical teams, transforming the way the industry functions.

Job Description

As a Sales Operations Manager, you will be responsible for supporting and enabling the frontline revenue teams to sell more efficiently and effectively. You will work closely with sales leadership, cross-functional teams, and subject matter experts to define and execute the revenue strategy. Your role will be critical in reducing friction in the sales process and helping to maximize revenue growth.

Responsibilities

Lead and Deal Management:

Manage the lead to deal process, including lead qualification, lead routing, and deal hand-off
Develop and implement a deal management process in HubSpot to ensure deals are tracked, updated, and closed in a timely manner
Collaborate with the sales team to optimize deal structure, pricing, and contracting terms
Manage the sales pipeline, forecasting, and reporting

Revenue Strategy:

Partner with sales leadership to define and execute the revenue strategy
Develop and implement sales playbooks, sales processes, and tools to support the sales team
Analyze market trends, customer feedback, and competitor activity to drive revenue growth
Optimize the sales funnel to drive efficiency and effectiveness

Account Assignment Structuring:

Design and maintain the account assignment structure to ensure optimal coverage of customers and prospects
Collaborate with sales leadership to determine account prioritization and segmentation
Ensure that account assignments are accurate and up-to-date

Comp Plan Administration:

Design, implement, and manage sales compensation plans that align with the revenue strategy
Partner with finance to ensure that the sales compensation plans are accurately calculated and administered
Track sales performance against the compensation plans and provide regular reporting to sales leadership

Training:

Develop and deliver sales training programs, including onboarding, ongoing training, and sales enablement
Collaborate with subject matter experts to ensure that the sales team is equipped with the knowledge and tools needed to sell effectively
Continuously assess the effectiveness of the training programs and make adjustments as needed

Reporting:

Develop and maintain sales performance dashboards and reports
Provide regular reporting to sales leadership on sales performance, pipeline health, and other key metrics
Analyze sales data to identify trends, insights, and opportunities for improvement

Qualifications:

5+ years of experience in sales operations, revenue operations, or related field
Strong understanding of sales processes, tools, and methodologies
Experience designing and implementing sales compensation plans
Experience in account assignment structuring and management
Excellent analytical and problem-solving skills
Strong attention to detail
Excellent communication and collaboration skills
Ability to work effectively in a fast-paced, rapidly changing environment
Bachelor's degree in Business Administration or related field

Interview Process:

Initial screening with recruiter
Interview with Sales team
Interview with cross-functional team leads (e.g., finance)
Case example
Final candidates will meet with CEO for decision

What Does BaseCap Offer:

A solid product market fit
A level of autonomy/flexibility
Growth and management opportunities with ability to craft a role to fit your unique strengths
Competitive salary, equity and upside in the business
401K/Health Benefits/PTO

BaseCap Analytics Inc

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Sales Operations Manager