Job Overview
The Sales and Operations Coordinator is a versatile and driven team member responsible for managing key sales activities, customer follow-ups, pricing support, and lead generation while ensuring seamless coordination between sales and operations. This role bridges the gap between customer engagement and project execution, supporting growth and operational efficiency. Must be able to work well others in a small staff team environment... team player is a must.

Sales & Customer Relations

Conduct outreach to leads via phone, email etc.
Follow up with prospective and existing clients to nurture relationships and close deals
Assist with preparing and sending pricing quotes
Maintain up-to-date records of sales activities and lead status

Lead Generation & Marketing Support

Identify and qualify new leads through online research, marketing tools, and inbound inquiries
Collaborate with the marketing team or business owner to execute lead generation campaigns
Monitor performance of ads, email campaigns, or other outreach tools if needed

Operations Support

Coordinate with internal teams to ensure sales hand-offs are smooth and accurate
Assist in scheduling, logistics, and follow-up communications related to projects
Track project progress and provide status updates when needed

Administrative & Project Tasks

Manage Excel entries, update documents, and maintain organized records
Help with light project management: timelines, task tracking, or vendor coordination
Support invoice processing, contract follow-ups, or purchase orders if applicable

Skills & Qualifications:

2+ years experience in sales, customer service, or operations
Strong communication skills (written and verbal)
Proficiency in Excel, Microsoft Office or Google Workspace
Highly organized, detail-oriented, and self-motivated
Comfortable handling calls and communicating professionally with customers
Experience in construction, trades, or manufacturing.

Bonus Traits:

Familiar with quoting or estimating tools
Capable of working independently with minimal supervision
Able to juggle multiple tasks without dropping the ball

Job Types: Full-time, Part-time

Pay: $22.00-$30.00 per hour

Expected hours: 16 – 36 per week

Additional pay:

Bonus pay
Commission pay

Flexible language requirement:

French not required

Schedule:

Monday to Friday

Language:

English (preferred)

Work Location: In person

Bay Shore Construction & Steel Buildings

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Sales and Operations Coordinator