Overview:

Glasslake is a rapidly growing mortgage lender. Since the start of our operations in 2023, we have expanded presence across Canada in Ontario, Alberta and British Columbia. We are seeking an Analyst, Business Operations & Underwriting to join our operations in the Toronto office.

Are you a results-driven professional, open to learning or enhancing your skills and looking for a new challenge? Do you want to excel in the mortgage industry and learn from some of the best and most-experienced executives in the lending business? If this is you, we invite you to submit your application today!

This is an individual contributor role and will primarily be responsible for coorrdinating the back-end office operations in relation to all mortgage classes, broker fee payments, operational reporting and pipeline workflows.

This role requires knowledge, experience and understanding lending lifecycle andall supporting activitiesto help the business close volume and achieve targets.

The successful candidate will thrive in a high-paced environment and will be able to manage multiple priorities and deadlines. Through the development of strong relationships with our partners, the ideal candidate possesses effective communication skills, has a high level of emotional intelligence and strong interpersonal skills with a proven track record to consistently meet or exceed performance objectives.

At Glasslake, we believe our biggest strength lies in our people and we are dedicated and committed to your growth. We offer a competitive benefits package, educational opportunities and reimbursement as well as mentorship from industry experts. In this role you will leverage constructive feedback and utilize skills that you have learned to continuously exceed targets. We also offer earned opportunities for advancement and a work environment that thrives on fun, inspiring your colleagues and access to executive leadership. If this opportunity sounds like the right fit for you, we invite you to submit your applications.

Glasslake is an equal opportunity employer, and only successful candidates will be contacted for an interview.

Responsibilities:

The following job functions are not all-inclusive. The employee will be required to perform other job-related tasks/responsibilities as requested. Job duties may change as required by the needs of the company.

Coordinate the end-to-end funding process for new mortgage deals, working closely with underwriting and treasury teams.
Process mortgage renewals, discharges, and amendments in alignment with service-level expectations.
Maintain accurate loan and portfolio records within internal systems and support periodic portfolio reviews.
Compile and analyze operational reports related to loan performance, covenant compliance, and funding timelines.
Support internal and external audits by preparing documentation and responding to information requests.
Identify inefficiencies in operational workflows and recommend process enhancements.
Act as a liaison between credit, servicing, and finance departments to resolve operational issues
Support and maintain process documentation for training
Participate and support any enhancements or projects related to automation on the underwriting platform
Manage broker onboarding and fee payment processing

Qualifications:

Bachelor's degree in business or related discipline
2 – 4 years’ experience in mortgage lending in an operational capacity
Strong communication and ability to manage multiple priorities and tasks simultaneously
Strong analytical skills and ability to work effectively in excel

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Analyst, Business Operations & Underwriting