Our client, a leading company in the construction industry, is seeking a Director of Sales Operations to lead their Inside Sales team and strengthen customer relationships. This role is responsible for managing day-to-day sales operations, ensuring accuracy in quotes and orders, and mentoring a high-performing team. The ideal candidate combines Division 8 expertise with proven leadership skills, fostering a collaborative environment that delivers exceptional service and supports long-term growth.

Responsibilities:

Oversee inside sales operations, ensuring accuracy and efficiency in quotes and orders
Serve as the primary point of contact for customer accounts, building and maintaining strong, long-term relationships
Mentor, train, and develop the inside sales team to enhance product knowledge and customer service skills
Collaborate with estimators, project managers, and shop staff to ensure smooth project execution and delivery
Promote a positive, team-oriented culture that drives accountability, collaboration, and performance

Qualifications:

Strong knowledge of Division 8 (commercial doors, frames, and hardware)
Proven leadership experience with a track record of mentoring and team development
Excellent communication, customer relationship management, and problem-solving skills
Highly organized with strong attention to detail and ability to manage multiple priorities
Prior inside sales or account management experience preferred

We are an equal opportunity employer and value diversity at every level of the organization. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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Director Sales Operations