Job Summary

The Belleville Senators, the AHL affiliate of the Ottawa Senators, is looking for a Business Operations Coordinator. The Business Operations Coordinator is responsible for all business operations support including event, box office and retail operations. This will include cash management and as related analysis and reporting as per the Manager of Business Operations.

Essential Duties & Responsibilities

Gameday day operations management with internal (ushers, FT staff) and external (security, police, first responders) stakeholders.
A focus on customer service and ensuring the best guest experience possible.
Assist with ticket operations including building, updating, monitoring tickets in Ticketmaster and Archtics; will also help to manage staff in box office and assist as needed with game day box office needs
Assist with retail operations including retail store, online and in game along with retail inventory reporting and updating
Cash Management (including Bank Deposits) for entire organization including but not limited to; Merchandise, Box Office, In game activations.
Payroll and scheduling for all part time staff (merchandise, operations, box office, game day)

Other

Willingness to work some evening and weekends (for games and other events) as required
Other Duties as required

Job Requirements

Customer service experience.
Experience in retail or inventory management considered an asset
Experience managing staff considered an asset
Knowledge of banking, expense/invoice processing
Strong Excel skills
Ability to take initiative and work independently
Able to work under pressure and meet deadlines
Effective interpersonal, and oral communication skills
Excellent attention to detail
Strong organizational skills
Has potential to grow and assume more responsibility as position develops
Team player

We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received will be maintained on file for a period of 6 months and may be referenced for future staffing requirements.

Senators Sports & Entertainment supports the goals of Ontario Regulation 191/11 - Integrated Accessibility Standards and is pleased to accommodate applicants who have a disability during the recruitment process. Please inform the Human Resources Department at 613-599-0250 if you require disability-related accommodation in order to participate in the recruitment process.

SSE is committed to building an inclusive process that respects the dignity and independence of people with disabilities.

Belleville Senators Hockey Club

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Coordinator, Business Operations