We Speak Safety and Efficiency:

In September of 2024, Bestpass, Fleetworthy, ExpressTruckTax and Drivewyze rebranded as Fleetworthy. This rebrand reflects our ongoing mission to simplify fleet safety, compliance, and toll management under one unified brand.

Fleetworthy is revolutionizing road safety and fleet management with a command center for safety, compliance, and efficiency. Our connected suite provides real-time insights and control, enabling customers to maximize efficiency, reduce risk, and save money.

With technology that unifies safety, compliance, toll management, weigh station bypass, and more, Fleetworthy empowers organizations to perform at their best. We simplify operations to ensure every vehicle and driver is not just compliant, but beyond compliant. Supporting millions of drivers and vehicles, Fleetworthy is leading a new era in road safety and fleet technology.  

At Fleetworthy, you're in the driver's seat!

Road Map:

The Senior Sales Operations Analyst will utilize their expertise in data analysis to understand and conduct data monitoring, analysis and pattern detection of the underlying data to identify areas of opportunity and to maximize revenue. This information will be shared with product and development teams to improve integrations. In this role, the Senior Sales Operations Analyst will also help troubleshoot complex GTM challenges with key stakeholders across the customer life cycle to improve the customer experience by helping to identify improvements in our internal processes. This role will be responsible for managing the Sales Operations analytics function.

What Your Ride Will Look Like:

Create and maintain Sales reporting on KPIs for leadership and the greater GTM team. As an example, cross sell reporting for each business line and pipeline analysis.
Market Segmentation and penetration – Analyze and understand the addressable segments/markets where we are successful and our penetration in those markets.
Capacity and territory planning. - Use segmentation and penetration data to understand what is required to attack the opportunity with additional headcount and supporting opportunity rich territories. Analyze territory effectiveness based on metrics such as attainment, pipeline coverage, and forecast accuracy.
Win rate and why do we win or lose - Analyze the attributes of winning and losing to be able to double down on winning strategies or address the challenges where we lose.
Sales Velocity – Analyze the throughput of our sales cycles (each stage) to remove roadblocks and measure improvements as we make changes.
Pipeline growth, velocity and conversion rates – Develop predictive modeling of pipeline metrics with a deeper analysis on when, where and how pipeline is being generated.
Channel traction – Analyze our partner community on referrals, pipeline build, conversion rates and winning attributes.
GTM Metrics – double/triple clicking on key metrics like forecast accuracy, churn, renewals, conversion rates, etc. to uncover better predictive modeling and results.
ROI of new Sales tools – Analyze how new tools are helping us sell, ramp new reps, increase CSAT, reduce churn, etc. – Also, what additional tools do we need to improve?
Compensation analysis and planning – Analyze current plan components to drive a better incentive structure going forward at an annual, quarterly, monthly level and analyzing scenarios for any traps.
Price Discount analysis – Understand a deeper level of our current discounting practices by customer/prospect type, industry, size, etc. and how we should reflect that back in our pricing practices.
Create next level analytics on key reporting – a proactive summary analysis (the whys) on key changes in the weekly Insight report.
Data validation and clean up on data in our CRM, Salesforce.com to provide accurate reporting and analytics.

Show Off What You Have:

Minimum 5 years' experience in a data analytics role preferably in a similar environment (SaaS)
College degree required
Advanced Excel knowledge and skills 
Strong understanding of data visualization tools 
Salesforce.com experience
Excellent time management skills
Ability to manage multiple priorities with strict attention to detail.
Strong analytical skills with ability to utilize problem solving skills for issues and inquiries. 
Excellent interpersonal skills with the ability to communicate effectively and professionally with internal and external customers.
Expertise in ad hoc reporting

Fuel Gauge:

This role is budgeted $100,000 to $120,000 USD Yearly

What Drives Us to Work Every Day:

We pride ourselves on making a difference, for our employees, clients, and their businesses.
We accept team members for who they are and what they bring to the table.
We are proud to build all our relationships based on transparency and trust.
We are a team of energetic and curious individuals passionate about the work we do every day!

Our Core Values – We are 1TEAM

People 1st - People 1st! We win as a team by collaborating, having each other's backs, and bringing out the best in each other. We always treat others as they would like to be treated.
Trust - We inspire trust by delivering on our promises, owning outcomes, being transparent in our communications, and acting with integrity.
Every Trip Matters - Because every trip that our customers take is important to them, it's important to us. Whether it is a load being hauled across the country or a service vehicle traveling on a toll road, our customers count on us to deliver the right expertise, software, and data to make every trip safe, efficient, and productive.
Always Innovating - We solve for the customer and focus on outcomes. We are nimble in our approach. When we fail, we fail fast and learn from it. We are here to disrupt, not to fit in.
Mindset - We are committed to a growth mindset. Our efforts and attitudes are what determine our abilities. We embrace good criticism. We seek new challenges. We never stop learning.

About Bestpass: Bestpass is a comprehensive payment platform provider and leader in toll management solutions for commercial fleets of all sizes. Bestpass saves fleets time and money by consolidating payments and providing insight into cost per vehicle. Bestpass, founded in 2001, covers 100% of major toll roads across the U.S., supports more than 30,000 customers, and processes over $1.5 billion in toll transactions annually. Bestpass offers a range of toll coverage options for owner-operators, regional fleets, and national fleets, as well as customized solutions for specific needs.

About Fleetworthy Solutions: Fleetworthy Solutions, Inc. provides DOT safety and regulatory compliance services to commercial fleets that take them Beyond Compliant. Fleetworthy combines exceptional client service, advanced technologies, and more than 40 years of transportation industry expertise to make sure that drivers and assets are truly fleetworthy. The company helps private fleets, for-hire carriers and third-party logistics companies of all sizes surpass compliance of federal, state, and local regulations and streamline processes to reduce costs and mitigate risks.

Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations

Bestpass by Fleetworthy

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Senior Sales Operations Analyst - Bestpass