Description

Help us grow into an ever-evolving marketplace. We are seeking an organized and skilled Sales Operations Manager who is passionate about helping our sales team scale and improving the sales function.

What We Do

Betterview is the Property Intelligence & Risk Management Platform that leading P&C insurance companies depend on to identify and mitigate risk, improve operational and inspection efficiency, and build a more transparent customer experience throughout the policy lifecycle. By empowering insurers to automate pricing, underwriting, and renewal while focusing strategic action on critical properties, Betterview is transforming the insurance industry from Repair and Replace to Predict and Prevent. Combining continuously evolving AI, predictive analytics, computer vision, and customizable workflows to geospatial imagery with commercial, private, and public data, Betterview supports each business's unique needs through transparent, actionable property insights.

Every day, our diverse team is focused on the needs of our customers. We strive to earn their trust by providing valuable, accurate insight that is important to their businesses. We provide our customers with information that is not only useful to their business decisions but is easy to use. We combine high-quality human interactions with sleek, intuitive design and are pioneers on the journey alongside our customers, who are transforming the way they do business with data-driven decision-making.

THE OPPORTUNITYAs the Sales Operations Manager, you will be an integral member of the revenue organization as you will be helping scale the CRO and sellers. You will also work closely with the VP of Strategic Partnerships and founders on strategic projects for Betterview. The expectation is that you will implement processes and technologies that help Betterview win deals, faster. This includes expansion opportunities i.e. upselling and cross-selling. We are looking for a person that is interested in evaluating data and willing to make suggestions to improve the sales function.

What You Will Be Doing

Managing salesforce.com for the company including the following:
- Supporting forecast reviews
- Supporting pipeline reviews
- Reporting for the sellers, executive management, and the board of directors
- Ensuring adherence to our sales process and checklists
Managing the implementation of Gong including the promotion of best practices across the sellers and customer success managers.
Maintaining the win loss library, preferably in Gong.
Supporting sales enablement activities including new seller and customer success manager onboarding.
Supporting the sellers with the contract review process.
Training staff on new technology and software and ensure adoption across the teams.
Implementing new technologies as needed to support marketing and sales teams.
Actively understand the customer base and identify upsell and cross-sell opportunities.
Following ethical practices with consumer and customer data.
At times, assisting the marketing and customers teams in determining customer outreach methods.

Requirements

WHAT YOU WILL BRING TO OUR COMPANY

5+ years of experience in a similar sales operations role.
Ability to perform advanced computing functions.
Familiarity with databases and sales software.
Knowledge of salesforce.com and Gong.
Familiarity with Microsoft Office including Access and Excel.

THE SUCCESSFUL CANDIDATE

Has strong analytical skills.
Has excellent planning skills.
Possesses strong communication, both written and verbal.
Utilizes strong problem-solving skills.
Works well in groups.
Is highly organized with the ability to multitask and identify priorities to meet deadlines.

Benefits

WHAT WE PROVIDE

Compensation commensurate with experience.
Generous health benefits – medical, dental and vision.
- Medical offerings include PPO, HMO, and HDHP options through Kaiser, Anthem Blue Cross, Sharp Health, and Sutter Health.
- Betterview covers 75% of the sponsored medical plan employee premium, 60% of dependents.
- For dental and vision, Betterview covers 75% of the employee premium, 50% of dependents.
401(k) Retirement Plan.
- Betterview matches 100% of employee contributions up to the first 3% of pay, then 50% of employee contributions on the next 2% of pay.
FSA and HSA.
10 paid holidays.
Full-time employees receive 160 hours per year of paid time off; part-time employees accrue PTO on a pro-rated basis.
Paid parental leave, up to 12 weeks of maternity / 4 weeks of paternity leave.
Basic life and AD&D insurance. Betterview pays 100% of the premium. Employees receive a benefit amount of $50,000.
Shortterm disability. Betterview pays for 100% of the plan premium.
Charity contribution match, up to $100.
Cell phone reimbursement.
Professional development reimbursement.
Commuter benefits.

COVID Vaccine is required as a condition of employment with Betterview. Reasonable accommodations will be considered.

Betterview provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetics, veteran status, or other legally protected characteristics. In addition to federal law requirements, Betterview complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Betterview will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

Betterview will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the guidelines applicable in your area.

Betterview expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Betterview employees to perform their job duties may result in discipline up to and including discharge.

If you have a disability or special need that requires accommodation to complete this application, please let us know by contacting HR(at)Betterview(dot)com.

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Betterview

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Sales Operations Manager