At Blackhawk Network, we shape the future of global branded payments through the prepaid products, technologies and network that connect brands and people. Our collaborative innovation and scalable, security-minded solutions help our partners to increase reach, loyalty, and revenue. We believe our future holds great things for Blackhawk Network and its partners.

We believe that together, we can shape the future. Our beliefs? Win as one team, be innovative, global excellence and be inspiring!

The Content Operations team is directly responsible for the end to end supply chain of digital and physical gift cards into our distribution partners.

As a Sales Operations Analyst, you will contribute to the daily operation of the supply chain operations via the ownership of order processing, inventory communications and cross functional communications.

This role is based from our Melbourne office (Richmond) and operates on a hybrid work model, that will see you in the office two days per week and the remainder based on your preference (work from home or in office).

Your day to day involves:

Managing manual order processing and retail auto replenishment
Managing inventory increments and decrements as required
Liaising and planning with fulfillment partners
Cross functional communication and planning
Providing inventory transparency to external partners
Managing store databases within Hawkeye
Providing key reporting as required (weekly/periodically)
Owning the development of key merchandising documents
Managing fixture maintenance in BOSS database

About you:

Strong organisational skills
Ability to understand and manage technical details of various programs and explain key elements to key stakeholders
Intermediate to advanced Excel skills
Excellent interpersonal skills, time management and multi tasking abilities
Excellent ability to prioritise and manage numerous projects on tight deadlines
Ability to think strategically, formulate action plans, and sell them through to management
Ability to work hands on as part of a small team

Benefits/Perks:

Health Insurance Allowance
Community Outreach Initiative
A best-in-class employee recognition program
4pm Fridays
Flexible working environment
Hybrid work model
Additional paid Employee Appreciation Days Off each year, including birthday leave

You’ll work with some of the nicest, most intelligent and down to earth people here at Blackhawk Network APAC: we are made up of a diverse range of passionate people who love challenging the status quo. Every day is different, but what is constant is we enjoy what we do, we work hard and we have fun along the way. We have a flexible working policy and we encourage our teams to embrace flexibility in how their team members manage where and how they work. We want you to be able to work in a way that drives productivity, efficiency and outcomes; along with connection and collaboration.

Blackhawk Network Australia

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Sales Operations Analyst