Why this is the right opportunity for you

BlueCat is the Adaptive DNS™ company. The company’s mission is to help the world’s largest organizations thrive in a complex, hybrid cloud world, from the edge to the core. To do this, BlueCat re-imagined DNS. The result – Adaptive DNS™ – is a dynamic, open, secure, scalable, and automated resource that supports the most challenging digital transformation initiatives, like adoption of hybrid cloud and rapid application development.

Right now you’re thinking ‘Great, so why is that interesting to me?’ Here’s why:

BlueCat occupies an incredibly strategic and valuable real estate on corporate networks – the ‘first step’ taken when any device, application or service connects to a network. That translates into incalculable opportunities for innovation and growth. To capitalize on it, we just need the right people. That’s you. BlueCat is a key player in the rapidly growing space of Adaptive DNS. In addition to that, we’ve been included in the 2020 lists for the Best Workplaces for Inclusion and Best Workplaces for Women.

The goal of the Revenue Operations team is to drive efficiencies in process, systems, and people across the revenue organizations (Sales, Marketing, Channel, etc.). The Order Management Analyst will report into the Director of Revenue Operations and will drive revenue velocity by managing our Sales and Marketing systems as well as driving forward a variety of improvements throughout the process.

This role is critical to BlueCat’s success. Administering our systems from end-to-end will allow our Sales and Marketing teams to move quickly and improve revenue velocity. Doing so will require working closely with various areas of the business including, but not limited to, Sales, Marketing, Product, Customer Success, and Professional Services. This role will continue to strengthen and build out these relationships and processes from scratch and should be able to own a project from start to finish, with little structure or guidance.

Responsibilities:

Continuously work to improve usability of our Salesforce instance for all revenue teams
Optimize Pardot for the Marketing teams
Document processes for use in training and enablement
Provide day-to-day SFDC support to the global sales team, including demonstrating sales processes and answering SFDC related questions
Participate and drive cross-functional projects throughout the organizations
Develop data infrastructure and other tools across the Sales and Marketing organizations

- Provide strategic guidance to the Marketing teams around automation strategy

Implement best practices with regards to data integrity, including performance database de-duping and cleanup procedures in addition to enforcing standards and procedures to ensure data quality

Here's what will put you at the top of the list:

Experience with Salesforce.com and/or Pardot
Customer centered, good judgement and results oriented
Exceptionally strong communication skills; verbal and written
Love the details, and respect the importance for quality and data integrity but have the ability to take a step back and drive action from a complex analysis
Fast learner who can pick up complex processes in a snap
Proactive, you can take initiative and make things happen

Skills and Experiences Required:

Excellent organizational, communication and listening skills
Proven ability to self-manage projects and follow through to completion
Proven ability to be successful in a complex, fast-paced environment, planning and managing at both the strategic and operational level

BlueCat’s core values are:

Curiosity - We care and inquire about the challenges and needs of our customers.

Clarity - We keep communication crisp, clear, and responsive.

Collaboration - We win with each other, never alone.

Transparency - We ensure all relevant information is available – no questions are off limits.

Ownership - We are responsible and accountable for getting things done.

BlueCat's Brand Attributes:

Courage is required to make our voice heard
Differentiation will build our brand
Discovery turns experiences into knowledge

What you’ll get from us:

Fast growth for BlueCat means fast growth for you! With the world’s biggest and hottest logos as our clients, we are a well-established business that still operates with the fun culture of a start-up. We get to work hard and still have all the fun without all the risk! Experienced leaders make sure we keep going to the moon and beyond.

While we’re growing together, we’ll have your back with solid compensation/bonuses, education budgets, corporate discount for gym memberships for you and your family, daily discounted breakfasts and lunches catered from all over the city, record breaking sales quarters, team and company socials, choice of hardware, flexible hours, hackathons, and a company culture that values curiosity, clarity, collaboration, transparency and ownership. All this in a beautiful office in Toronto, with easy access to transit on the Yonge line.

Joining BlueCat means you’ll be joining a company that’s been certified as a Great Place to Work for the fifth year in a row! In addition to that, we’ve been included in the 2020 lists for the Best Workplaces for Inclusion and Best Workplaces for Women.

If you’re as excited about the future of our company as we are, we would love to hear from you!

Accommodations will be provided throughout the recruitment, hiring and employment process in accordance with the AODA and the Ontario Human Rights Code

BlueCat Networks

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Revenue Operations Analyst