About Us

Blueshift is a venture-funded startup headquartered in San Francisco. Our AI-Powered marketing platform empowers cutting edge B2C brands to drive 1:1 marketing on every channel. With Blueshift, marketers are in full control of automating various forms of personalized messaging across every engagement channel.

Blueshift is trusted by leading digital brands like Udacity, LendingTree, BBC, and Paypal to automate their customer engagement marketing and recognized by Gartner as a "Cool Vendor for AI in Marketing".

Blueshift is founded by repeat entrepreneurs who previously built Mertado.com (acquired by Groupon to become Groupon Goods), and were part of the early team behind Kosmix (acquired by Walmart to become @WalmartLabs). We are backed by top-tier VCs including Nexus Venture Partners, Storm Ventures, Luma Partners, and SoftBank Venture Asia.

Blueshift is staffing its development center in Pune, India. As part of Blueshift, you will get to work on cutting-edge technologies including machine learning, artificial intelligence, big data, and large-scale distributed data systems. This is an exciting opportunity for motivated individuals to build a great career.

Senior Manager - Revenue Operations

Blueshift is seeking a head of revenue operations to lead go-to-market strategy and operational excellence across our revenue generating functions. As a key GTM leader, you'll be working alongside our CFO and sales leadership team to rapidly scale our revenue engine.

The ideal candidate excels at developing strategic plans and insights to drive key business objectives and is very comfortable getting hands-on in translating financial and strategic plans into day-to-day processes, systems, and data. You must be an excellent communicator that thrives on driving cross-functional alignment between Marketing, Sales, Customer Success and Finance.

We're looking for a motivated, self-starter who is comfortable wearing multiple hats in a dynamic environment. You must be nimble, highly-collaborative, and able to think on your feet.

What You'll Do

Strategy : Engage with revenue leadership to build processes, systems, and measures to optimize the speed, accuracy, and effectiveness of our end-to-end customer acquisition and customer success process. Develop data-based recommendations to continuously improve our ARR and productivity.
Revenue Planning and Alignment: Develop and operationalize a revenue planning framework including sales capacity planning, quota and target setting, forecasting, pipeline management, territory development, win/loss intelligence, productivity, attainment, and velocity. Ensure the revenue teams are fully equipped from an operational perspective to deliver the financial plan.
Revenue Processes, Tools, and Systems: Drive the design and implementation of new/improved business processes with subsequently required CRM configurations and additional "revenue stack" tools as needed. Support day-to-day operations of a rapidly growing go-to-market team, as well as identify and implement ongoing improvements as needed to maximize productivity, and funnel visibility. Build and manage CRM workflows to enable a finely-tuned, high-velocity sales assembly line. Own and optimize all technologies and integrations across the GTM stack, including ensuring workflows are optimally configured and key teams have been trained on approved best practices.
Analytics: Create executive level, manager, and rep documentation, reports, analysis, and actionable dashboards to ensure alignment, data consistency, and recommendations. Engage with finance and other stakeholders to develop and track advanced reporting through additional BI tools.
Team Building : Directly lead and grow our Revenue Operations team through our next stage of growth. At the same time, you must be highly comfortable being hands-on in a small, stage-appropriate team with minimal in-house resources.
Continuous Learning: Build and rebuild our strategy, plans, processes, and tools as appropriate for each stage of our growth. Approach new challenges with a growth mindset. Make appropriate tradeoffs between flexibility and scalability with appropriate business judgment.

Who You Are

Bachelor's degree in accounting, finance or business preferred
10+ years of sales/business operations or revenue operations experience in a high-growth SaaS/PaaS environment
5+ years Salesforce systems experience, including complimentary ecosystem applications
Highly experienced across the full customer revenue journey (marketing automation, lead routing in an ABM/ABS environment, opportunity development, CPQ, billing, customer success)
Thrives in a matrixed environment with a strong focus on creating buy-in across multiple revenue functions. Successful track record of being a partner to marketing, sales, finance, and customer success leadership, with the ability to prioritize and balance driving key business objectives with requirements across multiple stakeholders.
Up-to-speed on modern and innovative revenue operations practices.
Demonstrated results in building strong, effective teams at a high-growth startup.
Highly quantitative with excellent analytical thinking skills. Ability to solve ambiguous problems with data.
Strong verbal and written communicator with outstanding project management skills and impeccable business judgment.

Perks And Benefits

Competitive salary along with stock option grants.
Excellent hospitalisation, personal accident, and term insurance coverage.
Located in a top-notch facility in Baner - one of the best neighbourhoods for tech startups.
Daily catered breakfast, lunch, and snacks along with well-stocked pantry.
A team that cares about you.

Blueshift

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Senior Manager - Revenue Operations