BluIP® is a Tier1 global service provider and communications technology innovator.

The company is a leading provider of innovative telecommunications solutions and

develops artificial intelligence and enterprise-grade telephony solutions for leaders in

hospitality, restaurants, healthcare, small business, and the enterprise. BluIP’s

comprehensive suite of products includes the industry disrupting, all-in-one artificial

intelligence platform, AIVA Connect™ with modules that improve every customer

interaction, streamline business processes, and provide in-depth business intelligence

to help customers optimize resources and drive more revenue. We have built a brand

around our deep commitment to the success of our customers and do our best work

when the challenges are complicated and the outcomes mission critical. Add our

legendary white glove service promise and it’s no wonder that we are most trusted and

recognized in the industries we serve.

Our mission is to connect the world with technology that inspires customer delight and

business growth. As we continue to grow, we seek talented professionals to join our

dynamic team and contribute to our success.

BluIP, Inc. is an equal-opportunity employer. Employment decisions are based solely on

qualifications, experience, and business needs. We are deeply committed to building an

inclusive and diverse workplace.

As we scale, we’re looking for a strategic and tech-savvy Sales Operations Manager

to optimize our sales tech stack, streamline revenue processes, and power our data-

driven decision-making. The Sales Operations Manager will play a key role in building

and optimizing our sales infrastructure. You’ll own and evolve our HubSpot CRM and

DealHub CPQ, create actionable reporting, and develop scalable sales processes that

align with the goals of a high-growth SaaS and telecom environment.

Key Responsibilities

CRM Ownership & Enablement

Lead the management, customization, and continuous improvement of our HubSpot CRM.
Administer and optimize DealHub for quote generation, pricing workflows, and deal acceleration.
Drive system adoption and CRM best practices across Sales, Marketing, and Channel teams.
Identify and implement integrations between HubSpot and other SaaS tools (e.g., billing, marketing automation, provisioning).

Sales Process Design & Optimization

Design, document, and maintain end-to-end sales processes that align with complex telecom and SaaS sales cycles.
Standardize processes for direct sales, channel partners, and enterprise accounts.
Develop SOPs, playbooks, and onboarding materials to ensure process consistency and efficiency.

Reporting, Forecasting & Analytics

Build and maintain sales dashboards, KPIs, and reports using HubSpot and BI tools.
Analyze sales performance data to surface insights, trends, and opportunities for improvement.
Collaborate with Sales Leadership on pipeline forecasting, quota attainment tracking, and deal velocity reporting.

Cross-Functional Collaboration

Partner closely with Marketing, Product, Channel, Customer Success, and Finance to align sales ops with GTM strategy.
Support commission tracking and incentive planning by providing accurate data and tools.
Lead user training and act as the go-to resource for CRM support and troubleshooting.

Qualifications

3–5 years of experience in Sales Operations, RevOps, or similar roles, preferably in a SaaS or telecom company.
Strong hands-on experience with HubSpot CRM and DealHub CPQ a must Proven success with CRM implementation, rollout, and training.
Analytical mindset with experience building reports/dashboards and translating data into actionable insights.
Excellent understanding of B2B SaaS and/or telecom sales motions, especially for recurring revenue and subscription-based models.
Strong project management, documentation, and communication skills.
Bonus: Experience with sales commission tools (e.g., Spiff), contract automation, or channel partner operations.

BluIP Inc.

New Jobs