About BoldVoice

BoldVoice (YC S21) is an AI-powered communication coach that helps non-native English speakers improve their pronunciation, clarity, and confidence. The product combines video lessons from Hollywood accent coaches with instant AI feedback as you speak, powered by our proprietary speech models. The app been downloaded by 4M+ users globally and featured in Forbes, TechCrunch, Wired, and Business Insider.

The company is backed by Y Combinator and other top-tier investors. We’re a small, fast-moving team with a mission to help 1 billion people speak English clearly and advance their careers.

The Role

We’re hiring a Business Operations Associate: a capable, resourceful generalist who thrives in ambiguity and can execute across content, data, user research, ML-adjacent workflows, and general ops. This is a high-ownership role for someone early in their career who wants to work hard, learn quickly, and touch nearly every part of the company. This role is fully in-person at our NoHo, NYC office.

What You’ll Do

Build and maintain lean processes, tools, and recurring reports for the team
Identify and resolve operational bottlenecks as the company scales
Own cross-functional projects end-to-end, ensuring clarity, speed, and follow-through
Support user research cycles and synthesize findings
Pull and analyze data to support product decisions and experiments
Support our Machine Learning team with structured data tasks (labeling, QA)
Support our content marketing efforts with sourcing and coordinating creators and content workflows
Support hiring efforts by sourcing candidates, coordinating interviews, and keeping the process organized
Coordinate with external vendors, contractors, and partners to ensure high-quality deliverables

This role is intentionally broad. One week you’re coordinating a team event and cleaning up a reporting spreadsheet; the next you’re helping source candidates, triaging a new tool rollout, and doing a small data pull for the founders.

What You Bring

1–3 years of experience in a fast-paced environment (startup, consulting, operations, product, content, or generalist roles)
Smart, organized, and versatile: you learn fast
Low ego, high ownership: you execute with speed and follow-through
Strong with data: confident in Sheets/Excel and comfortable deriving insights from messy inputs
Clear communicator who writes well and can structure thinking concisely
Comfortable switching between creative, operational, analytical, and research-oriented work
Excited to be in-office in NYC and deeply involved in the day-to-day of building a startup

Compensation & Perks

Base Salary: $70,000-$85,000, based on experience and seniority.
Equity: Own a real piece of BoldVoice’s success.
Benefits: Excellent health, dental and vision insurance.
A+ Team: Join a small and mighty team where your work has immediate impact
Mission: Empower millions of immigrants and non-native speakers to speak English with confidence

How to Apply

Email founders at boldvoice.com with
Your resume and why you’d like to work at BoldVoice
Quick research project: Find 3 creators you believe BoldVoice should work with. Include their social links and write 2 sentences on (1) why they’re a good fit and (2) what type of experiment or learning opportunity you’d test with them.

BoldVoice

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Business Operations Associate