Drive Commercial Excellence Through Data, Systems, and Process Innovation

We're looking for an experienced Sales Operations & Business Systems Manager to lead the systems, processes, and analytics that power our commercial organization.

In this highly visible leadership role, you'll own our commercial business systems, optimize sales operations, improve cross functional processes, and deliver the insights that help drive revenue growth. You'll work closely with Sales, Marketing, Customer Service, Finance, IT, Supply Chain, and Executive Leadership to build scalable processes and exceptional customer experiences.

If you enjoy solving complex business problems, improving operational efficiency, and leveraging technology to drive business results, we'd love to hear from you.

What You'll Do

Lead Sales Operations strategy and continuous process improvement
Serve as business owner and administrator for Salesforce CRM and Salesforce PRM
Manage commercial business systems, workflows, automation, and reporting
Lead Electronic Data Interchange (EDI) onboarding and customer integrations
Develop sales analytics, executive dashboards, KPIs, and forecasting models
Improve data quality, governance, and system adoption
Partner with cross functional teams to optimize business processes
Support pricing governance, sales reporting, and commercial initiatives
Identify automation opportunities that improve productivity and reduce manual effort
Drive operational excellence through scalable systems and best practices

What We're Looking For

Bachelor's degree in Business, Information Systems, Finance, Analytics, Marketing, or related field
5 to 8+ years of experience in Sales Operations, Revenue Operations, Commercial Operations, Business Systems, or Business Analytics
Advanced Salesforce CRM administration experience
Salesforce PRM experience preferred
Electronic Data Interchange (EDI) implementation experience
Strong Microsoft Excel and Power BI skills
Experience with sales forecasting, reporting, KPIs, and dashboards
Excellent analytical, project management, and communication skills
Proven ability to lead cross functional initiatives and improve business processes

Why You'll Love This Role

Strategic leadership opportunity with high organizational visibility
Drive meaningful operational improvements across the business
Partner with executive leadership on growth initiatives
Own critical commercial systems and technology platforms
Make a measurable impact on revenue growth and customer experience

Boss Audio Systems

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Sales Operations & Business Systems Manager