The Chief Revenue Officer (CRO) is responsible for setting strategy and implementing revenue-related activity across a portfolio of affiliated companies. Areas of responsibility include marketing, sales, pricing, customer success, technology, training, and analytics, with a particular focus on partnerships and channel relationships, and technology enablement. The CRO will have varying levels of involvement in portfolio companies, from advisory or oversight to filling key positions on a fractional basis, working with dedicated and shared teams and resources. Portfolio companies include professional services, technology, insurance, real estate, energy, and other sectors.

Responsibilities Include

Strategic Planning
Audience Segmentation, Customer Profiles & User Journeys
Marketing Infrastructure & Operations
Sales Infrastructure & Operations
Pricing & Revenue Management
Customer Success & Retention
Channel & Partner Programs
Technology Enablement
Data & Analytics
Training
Product Creation & Management
Internal Communications and Coordination
Community-Facing Responsibilities
Budgeting and Resource Allocation
Legal and Compliance
Potential Investments Evaluation

Qualifications

The successful candidate will have experience leading sales and marketing departments, and developing and implementing commercial strategies across multiple industries and multiple company stages. In particular, the ability to build systems and harmonize both sales and marketing with a comprehensive strategy is paramount. Experience in an agency setting or as a principal or executive in multiple companies helps.

Bachelor’s degree in business, marketing, or related field; Master's degree or MBA preferred.
Minimum of 10 years of experience in a senior revenue-focused role with proven track record of success; experience in multiple industries is a plus.
Ability to set and implement revenue strategy across multiple affiliated companies with diverse product offerings.
Demonstrable experience in marketing, sales, pricing, customer success, technology, training, and analytics.
Strong network and experience in developing channel relationships and partnerships.
Understanding of how technology can drive revenue; experience with CRM, marketing automation, call centers, and other sales technology.
Ability to adapt to varying levels of involvement in portfolio companies, ranging from advisory to hands-on implementation roles.
Proven ability to lead both dedicated and shared teams and resources effectively, with a focus on fostering a culture of excellence and collaboration.
Ability to work across disparate products and teams and to provide both hands-on work and advisory support.
Strong project management skills, with experience in overseeing multiple projects simultaneously.
Excellent written and verbal communication skills, including the ability to present and negotiate effectively.
Strong aptitude for data analysis and using data-driven insights for decision-making.
Willingness to travel as needed to meet with portfolio companies, partners, and stakeholders.

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Chief Revenue Officer