Gallet, a Swiss watchmaker with a long heritage dating back to 1685, is known for its in‑house manufacturing of high‑precision movements and timekeeping modules for luxury brands. Manufactured by Breitling, it combines two centuries of adventure-driven history with Breitling’s craftsmanship, industrial expertise, global network of distribution, and after-sales service.

Position Summary

The Gallet Sales Operations & Brand Coordinator for Gallet US & Canada supports the successful commercial execution of Gallet in North America by serving as the primary operational liaison between the Brand, Sales Planning & Operations, and cross-functional teams. Reporting to the Gallet US GM, this role ensures the seamless coordination of product availability, inventory management, sales support, merchandising, and operational initiatives across wholesale and retail channels.

Working closely with the Sales Planning & Operations team, Regional Account Executives, Regional Managers, Logistics, Finance, Customer Service, Marketing, and Retail partners, the position helps drive business performance through effective communication, accurate reporting, proactive inventory management, and operational excellence. This role plays a critical part in supporting the successful launch and long-term growth of Gallet in the North American market.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Sales Support & Commercial Operations

Support wholesale and retail partners with product availability, pricing, product information and order inquiries.
Prepare and process sales orders, replenishment proposals and returns.
Collaborate with Regional Account Executives & Retail Regional Managers to maximize sales opportunities.
Monitor open orders and ensure timely fulfillment.
Support new product launches and seasonal collections.
Execute pricing implementation across wholesale, retail, and eCommerce channels, ensuring accuracy and alignment with corporate pricing strategies.
Support the execution of commercial initiatives developed by Gallet Headquarters in Switzerland and local Brand Management, ensuring successful implementation across the U.S. and Canadian markets

Merchandising & Inventory Management

Manage wholesale and eCommerce assortment planning, product allocation, and replenishment to ensure optimal product availability and support commercial objectives.
Monitor eCommerce inventory levels and coordinate replenishment to support online sales performance.
Analyze sell-through performance and inventory levels.
Recommend stock transfers and replenishment strategies.
Manage consignment and memo inventory.
Coordinate product availability for launches.

Business Analysis & Reporting

Prepare and distribute weekly and monthly sales, inventory, and stock performance reports.
Analyze sales trends, sell-through, inventory performance, and product availability to support business decisions.
Monitor KPIs and develop actionable insights to improve commercial performance.
Assist with forecasting, assortment planning, and inventory optimization.
Maintain accurate product and customer master data.

Cross-Functional Coordination

Serve as the operational point of contact between Brand Management, Sales Planning & Operations, Logistics, Finance, Marketing, Customer Service, and Retail teams.
Coordinate the implementation of commercial initiatives developed by Gallet Headquarters in Switzerland and local Brand Management, ensuring consistent execution across the U.S. and Canadian markets.
Ensure timely communication of product availability, delivery timelines, assortment updates, and operational priorities.
Facilitate information flow between departments to ensure alignment and execution.
Identify operational bottlenecks and proactively coordinate solutions across teams.
Support cross-functional project management for new initiatives.

Process Improvement

Identify opportunities to improve workflows.
Standardize operational processes.
Develop reporting tools.
Support continuous improvement initiatives.

Customer & Partner Experience

Build strong relationships with wholesale accounts.
Deliver exceptional customer service.
Support new retailer onboarding.
Ensure a premium brand experience.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience

Bachelor’s degree in business, Marketing or related field preferred.
2–5 years of experience in sales operations, merchandising, customer service, account coordination, or retail operations.
Experience within luxury goods, watches, jewelry, fashion or premium consumer products preferred.

Technical Skills

Advanced Excel
ERP systems
CRM (Salesforce a plus)
Microsoft Office
Strong analytical capabilities

Core Competencies

Organization and attention to detail
Analytical thinking
Communication
Cross-functional collaboration
Customer focus
Project coordination
Adaptability
Problem solving
Ability to prioritize multiple initiatives in a fast-paced environment

Inclusive Benefits

We offer a comprehensive range of benefits including:

Medical, Dental, and Vision benefits
FSA & HSA
Group life insurance and disability benefits
Paid parental leave and adoption support
Wellness and Vision reimbursement
Retirement Savings Plan (401k) with company match
Paid Time Off
Education Assistance
Employee Assistance Program
Commuter benefits
Employee Discount

BREITLING

New Jobs

Sales Operations & Coordinator (Gallet)