Are you a born project manager with a keen business acumen, who understands how processes, software and go to market initiatives impact company growth?

Bridgeport Worldwide needs you! We have an immediate opening for an experienced, and personable Sales Operations Manager to oversee our sales processes, tools and technologies to help us increase business profitability. Join the team and help us on our journey to become the global leader in specialty Architectural Hardware solutions!

About us

Bridgeport Worldwide is a small (~25 person) but growing company in the high-end North American design and construction sector. We import, market, help specify and sell high-performance architectural hardware from all over the world.

Our business works with designers, residential and commercial hardware dealers, door and window manufacturers, and builders to help them create beautiful environments for their clients.

What you do:

You are responsible for:

The processes, tools, and technologies that support the Sales and Marketing teams.
Managing the sales data, creating sales reports, setting goals and creating revenue forecasts.
The sales technology stack
Assisting sales managers with choosing and implementing effective sales methodologies

Tasks:

Track long term sales data
Implement new technologies as needed to support marketing and sales teams
Assist marketing teams in determining customer outreach methods
Monitor and assist with customer retention
Train staff on new technology and software
Assist with account management
Follow ethical practices with consumer and customer data
Work with Purchasing/Operations to make sure delivery dates on orders are met [order fulfillment, tracking, evaluating optimizing processes and procedures, etc.]

What you need:

undergraduate degree in Business, Technology, Marketing, or a related field.
3+ years in a managerial position with increasing responsibilities, and an understanding of business processes and products
work experience as a sales operations representative or a sales operations analyst.
experience working previous operations jobs
Keen understanding of CRMs

And also

A result and success oriented mentality, conveying a sense of urgency and driving issues to closure
An innate drive to innovate and optimize the use of available resources
management experience
problem-solving skills
Strong analytical skills
Strong communication skills
Comfort with adapting and adjusting to multiple demands, shifting priorities, ambiguity, and rapid change

Who you are:

A personable, high spirit and curious personality.
Highly organized, conscientious and attentive to detail.
A problem solver who can juggle the daily needs of the company.

Sounds like you? Apply now ! Send your resume and tell us why you are perfect for this job!

What you get:

The opportunity to own your role and grow with us.
Gain expertise in a unique industry centered on high-end design and architecture.
A great team of motivated and engaged talents to grow with.
A warm and understanding company culture.
Hands on training and support from experienced team members.

Want to know more about us? Visit https://www.bridgeportworldwide.com/careers to get a sense of who we are and what we do!

Bridgeport Worldwide strives to be a harassment-free and discrimination-free company, committed to equal opportunity. We believe people from different backgrounds, with different identities and experiences make our service, and our company better.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

401(k)
Health insurance
Paid time off

Schedule:

Monday to Friday

Supplemental pay types:

Yearly bonus

Ability to commute/relocate:

Bridgeport, CT 06605: Reliably commute or planning to relocate before starting work (Required)

Education:

Bachelor's (Preferred)

Work Location: In person

Bridgeport Worldwide

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Sales Operations Manager