Summary

Brief Media has the most essential point-of-care tools in veterinary medicine and we’re growing our team. The focus of the Revenue Operations Coordinator is to aid in the day-to-day operations of the Clinician’s Brief media business and corporate Plumb’s business, support the internal sales and customer success teams in the pre-and-post sale process, and work cross-departmentally as needed on a project basis.

This role will also cover all forms of process implementation, from conception to execution and maintenance. Required expectations are to maintain extensive attention to detail of revenue reports; to communicate in professional and timely fashion with clients, vendors, and internal departments; to demonstrate in-depth knowledge (with intricate awareness of differentiating factors) of all media and Plumb’s offerings; to become fluent in all necessary software programs and functions; and to proactively seek to improve processes and provide solutions.

This position is open to apply through May 9, 2023.

Key Responsibilities

Compile and maintain revenue reports for SVP, Revenue Operations to review, including detailed YOY data, forecast data, and trend data. Include analysis where able.
Develop and maintain cross-department relationships with data, finance, marketing, technology, and product teams
Own management of invoicing requirements and sign-off on a monthly basis
Assist in CRM organization, functionality, and ownership
Support the revenue sales team responsible for the acquisition and retention of large corporate accounts, totalling almost 12M in annual revenue
Project management of sales and marketing projects and other related initiatives as they develop, ex: conference/event planning, corporate partnerships, media kit, general research
Plumb’s Corporate Responsibilities
Development and distribution of corporate agreements with terms and conditions from an approved template, including routing for approvals and changes
Setup of account upon signature, to include CRM input and initiation of cross-department project management
User management, to include adding/removing users, verification, usage monitoring
Assistance in preparation and presentation of quarterly account recaps exhibiting customer health and status, to include account activity, usage data, areas of concern

Skills & Qualifications

Bachelor's degree preferred, with specialization in business, finance, analytics
2+ years of relevant work experience
Strong Microsoft Excel skills preferred, using tools such as pivot tables and vlookups to analyze large data sets
Advanced CRM experience, preferably Hubspot or Salesforce
Strong analytical skills with the ability to identify operational needs and potential solutions
Experience in building and implementing new processes
Comfortable working both independently and as part of a group
Experience working with Microsoft and Google suites
Self-starter with go-getter attitude, competitive nature, and excellent work ethic who is excited about working in a small company
Effective time management skills and ability to adapt quickly to changing priorities

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Referral program
Tuition reimbursement
Vision insurance

Schedule:

Monday to Friday

Supplemental pay types:

Bonus pay

Work Location: Remote

Brief Media

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Revenue Operations Coordinator