Will assist and support all activities related to corporate and affiliate sales, including but not limited to, profit / loss analysis of individual accounts, internal account reviews, outside sales, customer relationship management, etc.

Duties and Responsibilities:

- General knowledge and understanding of 3PL Operations with multi-tenant facilities.

- General understanding of Automotive, White Goods, and Food Grade industries or willingness to learn.

- Ability to work independently and prioritize competing tasks in a fast-paced environment.

- Excellent written and verbal communication skills, preferably bi-lingual (English & Spanish), to ensure on-point communication internally and with customers and potential customers alike.

- Certified or SME in MS Excel and well versed in MS Word, PowerPoint, and Teams

- Required to learn and understand the company’s Warehouse Management System (WDLS), as well as other pertinent and available tools to understand current account volumes.

- Develop a deep understanding of the company’s operational methods and unique activities.

- Responsible for creating and maintaining accurate reporting methods by account / facility / location for overall sales activities – both internal rate reviews and external leads

- Assist and acts as the company’s sales liaison with existing and potential customers.

- Follow-up on potential sales leads that are provided to the company via website leads and/or third-party sales agencies.

- Lead the relationship with company’s third-party sales agencies.

- Participate in Sales cold calls via phone, email, or personal visits in efforts to obtain new business.

- Lead and/or participate in customer / potential customer visits.

- Develop and deliver Rate Quotes and/or Rate Addendums as directed by the Vice President or other members of Executive Management

- Create and maintain accurate and up-to-date sales literature, presentations, and promotional materials.

- Assist and represent the company at individual special events of a sales or promotional nature.

- Performs other related duties as assigned.

Other duties and Responsibilities:

Willingness to work evenings or weekends, as needed. Travel throughout the region using personal vehicle, as needed (mileage will be reimbursed), or travel via airplane to visit facilities as required.

Knowledge, Skills, and Abilities:

Ability to establish and maintain effective relationships and be responsive and supportive to staff and others. Ability to foster a cooperative work environment. Able to prioritize, multi-task and manage heavy workloads. Excellent communication skills, written and verbal (preferably in both English & Spanish), resourceful, self-starting, and well organized. Must be able to make presentations and communicate ideas to groups in an effective manner.

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Sales Operations Analyst