Job Specification – Sales Operations Manager

Reports to:

Group Sales Director

Role Purpose:

The role is primarily responsible for managing the link from sales to operations on our Halls of Scotland, Prestwick site providing essential communication with the sales team to optimise customer service and customer priorities, understanding planning, reporting, forecasting, stock management and process. Also to work closely with internal and external management teams to ensure the appropriate objectives and priorities are enabled and supported within the Sales team.

Key Accountabilities

Overseeing Front of house Sales coordination. Ensuring relevant team members are provided with appropriate information at relevant time.

Forecasting

Orders and Service levels

Finance, Transport and Technical to resolve customer issues

Stock management

Account performance, working with group sales teams

Management of front of house administration team.

Support driving the development and continual improvement of the site

Reporting monthly to Director level on site sales performance.

Suggesting and implementing improvements to gain efficiencies

Generating commercial KPI’s for site and ensuring these are met.

Support delivering sales growth aligned with site strategy

NPD – ensuring job prioritization is aligned to site capabilities.

Sales – regular reviews ensuring strategy is being delivered.

Product launch – working with the site team overseeing the process from contract confirmation to first delivery

Person Specification

Skills & Abilities

Customer and account management

Commercial Awareness

Proven problem solving skills

Passionate with an enthusiasm to deliver

Strong and effective communication skills

Strong and proven organisational and planning skills

Able to translate plans to action for the people who work with them

Fully understands health and safety, hygiene, quality, legality, quantity and costs relating to the business

Interpretation and monitoring of business performance data

Able to use all relevant internal systems, policies and procedures

Character & Personal qualities

Professional and confident

Self-motivated with a strong result focus

Great team player

Resilience when challenged by others and when under pressure

Strong and effective negotiation skills

Good judgment and common sense

Flexibility and adaptability

Passionate with an enthusiasm to deliver

Qualifications & experience

Proven experience in interacting and influencing at a senior level

Desire to learn to develop a career in sales within the food manufacturing sector

Preferred experience in a previous manufacturing/sales role.

Hours of Work:

Monday – Friday 9.00am – 5.00pm

To apply, please submit your CV along with a cover letter detailing your relevant experience.

Job Types: Full-time, Permanent

Benefits:

Company pension
Discounted or free food
Free parking
On-site parking
Referral programme

Schedule:

8 hour shift
Day shift
Monday to Friday
No weekends

Ability to commute/relocate:

Prestwick: reliably commute or plan to relocate before starting work (required)

Experience:

Business development: 1 year (preferred)
Sales: 1 year (preferred)

Work Location: In person

Application deadline: 21/07/2023
Reference ID: SALESOPS

Browns Food Group

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