About Bullfrog Power

Bullfrog Power, 100% green energy provider and subsidiary of Envest Corp., offers sustainability solutions that enable individuals and businesses to reduce their environmental impact, support the development of green energy in Canada, and help create a cleaner, healthier world. As a Certified B Corporation, Bullfrog meets higher standards of social and environmental performance, transparency, and accountability. Thousands of individuals and businesses in Canada are doing their part to address climate change and air pollution by choosing green energy with Bullfrog.

Why work with Bullfrog? Bullfrog is changing the landscape of the energy market in Canada, and working hard to shift the balance of power in favour of more clean renewables. If you desire to effect real change towards a sustainable future, and to work with passionate, energetic and talented people, Bullfrog is the company for you.

Job Description:

As a dynamic and detail-oriented Sales Operations Analyst & CRM Administrator, this role involves managing our CRM systems while providing valuable insights through data analysis to enhance our prospecting and sales efforts. This role requires a strong analytical mindset, proficiency in CRM administration (specifically HubSpot and Salesforce), and an interest in optimizing and contributing to our sales processes in a collaborative way with cross-functional teams. This role requires presence in the office 3 days/week.

Sales Operations:

Generate weekly and monthly sales and pipeline reports, providing key insights and analyses
Maintain information in Salesforce for account management purposes
Utilize Salesforce and HubSpot to generate targeted prospecting and marketing campaigns, including analyzing campaign performance and developing follow-up recommendations
Collaborate with sales and marketing teams to gather data and generate accurate estimates and summaries
Support prospecting activities in key industry segments working closely with Regional/Segment Sales Directors
Manage the flow of inbound prospects
Support marketing team in managing data and reporting in HubSpot and Salesforce
Provide energy purchase and emissions reduction summaries to support sales and marketing deliverables
Maintain key databases

CRM System Management/Administration:

Oversee the CRM system functionalities, administration, configuration, customization, and maintenance (Salesforce and HubSpot), including creating custom objects, fields, validation rules, and workflows
Implement best practices for data management, including data cleansing and deduplication
Develop and maintain CRM processes, workflows, and automation rules to optimize sales, marketing, and customer service operations
Stay up-to-date with CRM system updates, new features, and industry trends to recommend system enhancements and improvements
Provide technical support and troubleshooting for CRM users, addressing their inquiries, issues, and possible training needs
Maintain documentation of system customizations, and configurations activities

Qualifications & Skills:

Post-secondary diploma or degree in Business or related area of study
Minimum 2 years relevant experience in sales analytics or CRM administration
Highly accurate and detail-oriented
Strong problem solving and critical thinking skills
Ability to plan work and meet deadlines, with flexibility surrounding shifting priorities
Strong IT skills and experience with CRM systems, especially Salesforce and HubSpot
Strong communication skills, both written and verbal
Thrives in a team environment
Open to hybrid work model with a minimum of 3 days in the office per week

Here are some of the great perks we offer our employees:

Diverse and exciting industrial and commercial projects
Growing and stable company
Continuous training and skills improvement
Career advancement opportunities
Great benefits package
Positive and forward-thinking company culture
…much more

Bullfrog Power

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Sales Operations Analyst & CRM Administrator