Company Description

Business Impact Group, recognized as one of the “100 Best Companies To Work For," is a leading brand management company. Our client list features some of the best and brightest companies in the country—Best Buy, Polaris, Lifetime Fitness, DirectTV, Snap Fitness, Comcast to name a few.

Business Impact Group has four major sales divisions within our organization. Each division has dedicated Account Managers focused on just their product/service within their division enabling us to bring the highest service level combined with the most experienced product knowledge in that vertical.

Print Management Sales Division
Brand Management Sales Division
Engagement Sales Division
Athletic Sales Division

Job Description

Assist in areas when directed and provide support to assigned book of business by:

Product SKU maintenance
- Setting up new product SKUs and maintaining existing SKUs within Compass and Four51
- Weekly management of website
  - SKU Inventory
  - SKU Messaging
- Creating system POs for receiving based on client inbound report
- Manage Inventory
  - Provide regular inventory reports to client, notify for out of stock items
Manage custom name badge program
- Processing of POs connected to name badges for production, receiving, and coordination with vendor
Reporting
- Provide daily/weekly/monthly reporting for client and internal use with regards to inventory, shipping, invoicing
- Assist Sales Operations Manager with SOW requests for additional reports
Co-manage returns process with the Account Specialist
- Creation of call tags
- Processing returns
- Coordination with client on re-stock or destroy
Customer service
- Management of the Client requests via phone and email – adhere to SLA
Manage Invoicing for Fulfillment AP/AR
- Manage invoicing for monthly management fees
- Communicate with Fulfillment team on per fee charges and hourly rates
- Manage reporting for billing
- Follow up on past due invoices with clients
Assist Brand Management
- Assist clients with efficient placement of orders of all types
- Support business segment with creative product sourcing and management
- Conceive, create, and develop insightful product and process solutions

Qualifications

Experience and Skills Required:

Possess a BA/BS preferably within marketing or business related field
PC proficiency; experience with Microsoft Office
Have a basic understanding of accounts payable/receivables
Prior marketing or promotional experience preferred
Prior customer service experience preferred.

Skills/Competencies:

Excellent organization and communication skills.
Ability to maintain a consistent, positive attitude.
Desire and ability to multi-task & meet deadlines.
Must be able to adapt quickly to business needs.
Proficiency in Microsoft Office applications.

Additional Information

All your information will be kept confidential according to EEO guidelines. This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

We appreciate your interest in employment opportunities with Business Impact Group. Only those selected for interviews will be contacted.

Business Impact Group

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