[What the role is]

The Singapore Sustainable Aviation Fuel Company (SAFCo) is a mission-driven entity supporting Singapore’s national SAF (Sustainable Aviation Fuel) policy. SAFCo manages SAF levy collection, procures SAF to meet regulated demand, and develops the voluntary SAF market. As a lean and agile startup, SAFCo is building foundational capabilities to ensure operational excellence, transparency, and credibility in the SAF ecosystem.

Role overview
The Senior Supply & Sales Operations Manager will work closely with the Director of Business Development on post-sales operations and the Director of Procurement on post-deal operations. This role ensures seamless execution after contracts are signed — from coordinating counterparties for timely cargo delivery and payment, to managing customer and partner interactions on post-sales execution. It is ideal for an experienced operator who thrives in a dynamic start-up environment and can bridge supply reliability with commercial success.

[What you will be working on]

Supply Operations (Post-Deal)

Collaborate with the Director of Procurement to manage counterparties and ensure timely delivery of SAF cargos.
Oversee operational execution of supply agreements, including scheduling, logistics, and compliance.
Monitor and resolve delivery issues, ensuring counterparties meet contractual obligations.
Coordinate with finance teams to ensure accurate and timely payment flows linked to supply contracts.

Sales Operations (Post-Sales)

Partner with the Director of Business Development to manage execution of sales agreements.
Work with airlines, corporate buyers, and other stakeholders on Environmental Attribute (EA) post-sales operations.
Ensure smooth customer onboarding, order fulfilment, and reporting of SAF usage and EA allocations.
Provide operational insights to support customer satisfaction and repeat business.

Cross-Functional Support & Capability Building

Act as the operational bridge between supply and sales functions, ensuring alignment across teams.
Work closely with sustainability, finance, and legal teams within SAFCo and CAAS to ensure procurement strategies are operationally executable and aligned with SAFCo’s mission.
Participate in monthly and quarterly supplier meetings to review fuel pricing, delivery performance, and reconciliation issues.
Support risk management, compliance, and business continuity planning.
Contribute to process improvements and system development to enhance SAFCo’s operational agility.
Engage with external stakeholders to strengthen SAFCo’s credibility and transparency in the SAF ecosystem.

Tender Operations & Management

Support the setup and implementation of procurement systems (e.g. SAP, Oracle or esourcing tools), ensuring system integrity, user access control, and audit readiness.
Support the execution the end-to-end tender lifecycle for SAF procurement, including RFI/RFP/RFQ processes, bid evaluations, contract finalization and post-award management.
Provide support on maintenance of procurement dashboards and reporting tools to track KPIs such as supplier performance, contract milestones, fuel volumes and pricing benchmarks
Ensure accurate input and reconciliation of fuel prices in procurement systems, including monthly invoicing, rolling buffers, and despite resolution with vendors.

[What we are looking for]

8–12 years in supply chain, operations, or sales operations, ideally within energy, aviation, or related industries.
Proven experience managing counterparties and executing complex post-deal/post-sales operations.
Strong stakeholder management and negotiation skills.
Excellent organizational and problem-solving abilities.
Familiarity with regulated industries and contractual execution frameworks.
Self-starter with a strong sense of ownership and accountability.
Comfortable multi-hatting in a lean, fast-paced start-up environment.
Growth-oriented, eager to expand beyond traditional operations into strategic responsibilities.

Why Join SAFCo?

Be part of a pioneering team shaping Singapore’s sustainable aviation future.
Grow your career in a dynamic, purpose-driven startup.
Work closely with leadership and contribute to high-impact initiatives.

CAA Civil Aviation Authority of Singapore

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Senior Supply & Sales Operations Manager