CAMECA has long been recognized as a world leader in microanalysis and metrology instrumentation used for research, process control and product development in such markets as semiconductor fabrication, nanotechnology and advanced materials development. Its instruments measure elemental and isotopic composition down to atomic-level resolution. It equips the most prestigious industrial, government and academic laboratories and research facilities worldwide, offering customers the highest analytical performance in their specialized fields.

Headquartered in Madison, WI, CAMECA employs about 300 colleagues around the world and operates major facilities in France and the United Kingdom. Acquired by AMETEK in 2008, CAMECA is a unit within AMETEK’s Materials Analysis Division, a recognized global leader in world-class materials analysis systems, nuclear instrumentation, and digital imaging solutions

Job description:

CAMECA is a world leading supplier of microanalytical and metrology instrumentation for research and process control. Our instruments measure elemental and isotopic composition in materials down to atomic resolution and equip government and university labs as well as high-tech industrial companies around the world.

We are currently seeking a Global Sales Operations Administrator who will be responsible for administrative and operational support of the Sales group from lead processing to order fulfillment. The role includes processing and tracking quotes and orders, domestic and international shipping, letters of credit, and working with regional sales managers and product sales leaders to ensure customer satisfaction. This position will be in Madison, Wisconsin and have a hybrid schedule. This position reports directly to the Director Americas Sales.

The Global Sales Operations Administrator will:

Prepare quotes for Global Sales of US manufacturing and CAMECA France instruments sold in the US.
- Administer quotes and sales documents in the CRM and SharePoint.
Track flow of sales process in QRR in the Customer Relationship Management System (CRM).

Coordinate with Regional Sales Managers and Product Sales Leaders to respond to Request for Proposals (RFPs) Tenders.
Book and manage all instruments and upgrade sales orders in EMR (Epicor) and Quickbase.
- Track the open sales orders and ship out on time to completion.
- Review and administer received purchase orders (POs)
- Prepare and place internal POs to CAMECA France for their instruments and upgrades in the US.
Organize all domestic and international instrument shipments (commercial invoices, packing list, certificates of origin.)
- Coordinate with CAMECA France and freight forwarders for import shipments to the US.
- Coordinate with Finance tracking overseas shipping costs.
Communication for Sales & Finance Team to include:
- Chair weekly Order Management Process meeting (OMP) to review financial milestones, shipping, acceptance, training, invoicing for all instruments and upgrades in the US.
- Organize and facilitate weekly sales call.
- Annual Global Sales Meeting in US.
- Prepare a distribute the weekly business report.
- Monthly review with Finance team with order status, collection progress, etc.
  - Coordinate with bank and prepare all letters of credit for foreign customers with required documents.
  - SOX compliance with finance team to ensure all sales order files are completed and compiled.

Global Sales Operations Administrator Requirements:

Bachelor’s Degree in Business, Logistics, Supply Chain Management, or related field is a plus
2 – 5 years’ experience in MRP based inventory environment.
Technical background a plus.
MRP-ERP knowledge.
Advanced proficiency in Microsoft Office suite (Word, Excel, etc.)
Practical knowledge of MRP-based manufacturing methods and techniques.
Must have the ability to think and act independently with minimal supervisor, demonstrating initiative as well as teamwork.
Strong analytical, interpersonal, communication skills and be able to interact effectively with a wide range of personalities.
Able to handle a large variety of tasks and multiple tasks at a given time.
Requires a high degree of accuracy and attention to detail.
Ability to work under pressure conditions in an environment of changing priorities.
Must be able to communicate effectively at all levels and functional areas of the organization.

CAMECA Instruments, Inc.

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Global Sales Operations Administrator